We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pullman Reef Hotel Casino”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Pullman Reef Hotel Casino
Ranked #2 of 63 Hotels in Cairns
Certificate of Excellence
Reviewed 22 October 2012

  • Stayed: October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Perk0691
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 26 October 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (2,024)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,311 - 1,317 of 2,024 reviews

Reviewed 19 October 2012

The service we received from this hotel started before we even arrived. We had booked through the hotel web site and then realized we had quite a few frequent flyer points. We asked how we could use them and the hotel staff very helpfully recommended booking through the frequent flyer site and requesting an upgrade. Great service and gave us a good saving. So we arrived pretty happy and thinking that this hotel was a worthy recipient of the number one ranking on trip advisor. We arrived only to receive an upgrade to the presidential suite - wow. It was nice.
The hotel and rooms were very well presented and the staff were extremely helpful and yet still unobtrusive. The entire hotel was well run, clean and fresh. The decor was tasteful and modern. Every part of our stay at the Pullman confirmed the reviews we read on trip advisor. We will be back for another holiday.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 26 October 2012

Dear BruceR,

Thank you for your very kind words, the team are always pleased to read that they were able to exceed our guests expectations, this is a great motivator for all of us. We do appreciate you choosing to stay with us and look forward to welcoming you back when you next holiday in Cairns.

Kind regards
Wayne Reynolds

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2012

Very nice hotel, good location beds very comfortable rooms very clean and staff very courteous. Certainly we would stay there again and would recommend it to all. The Casino is on the lower floor and plenty of food places with in the building.

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sue b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 26 October 2012

Dear BennettG,

Thank you for choosing to stay with us and for taking the time post your comments. Wonderful to read that you enjoyed the location and services we have on offer for our guests. We do hope to welcome you again when you next travel to Australia.
Kind regards
Wayne Reynolds

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2012

A lovely hotel, well located, quiet, clean, free internet in the lobby; really all you could ask. The hotel is attached to a casino. However, the casino is in a seperate building and causes no problems. Both rooms in which we stayed were previously occupied by a smoker, and I am not sure that no-smoking rooms are available. Check.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BennettG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2012

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds
Thank Simone L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 26 October 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 October 2012

We went to Cairns from Sydney for my partners 50th birthday.. We love to gamble, enjoy a good drink, and found the hotel and rooms VERY pleasent. Our room was very comfortable very spacious the bed very comfortable. My only complaint is we were not in the room long enough. Went for 3 nights wanted to stay much longer. The staff were very friendly and helpful.
The restaurant in the casino is very casual very affordable and open till midnight.. I can't wait to return...
Also Loved the wildlife dome.. Gallliath amazing

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kim_Maree65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 26 October 2012

Dear Kim_Maree65,

Happy 50th Birthday! Thank you for celebrating with us. Very soon you will be able to ride a zip line(flying fox) over the top of Golliath the crocodile, when the Wildlife Dome open the Cairns Zoom! We look forward to welcoming you back for a longer break next time.

Kind regards
Wayne Reynolds

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2012

I stay at the Pullman all the time and find it a enjoyable get away. I would recommend this to anyone.
The food is always fresh and the service is friendly. I found the rooms to be on the larger side and the beds are comfortable.

  • Stayed: August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wazzaraphael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 26 October 2012

Dear wazzaraphael,

Thank you so much for your continued support of our property and for taking the time to post your comments. It is always pleasing to read that we are able to provide a level of service and facilities that keep our guests coming back.

Kind regards
Wayne Reynolds

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.3 mi away
Shangri-La Hotel, The Marina, Cairns
0.1 mi away
Hilton Cairns
Hilton Cairns
#6 of 63 in Cairns
2,307 reviews
0.0 mi away
Pullman Cairns International
Show Prices
Show Prices
Show Prices
3.8 mi away
Ingenia Holidays Cairns Coconut
0.6 mi away
DoubleTree by Hilton Hotel Cairns
1.5 mi away
Reef Palms
Reef Palms
#3 of 63 in Cairns
614 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Reef Hotel Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
Price Range: £141 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Official Description (provided by the hotel):
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, ACCOR, Ctrip TA, Hotels.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Pullman Reef Hotel Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing