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“Excellent stay”

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Mantra Esplanade Cairns
Ranked #10 of 63 Hotels in Cairns
Certificate of Excellence
Reviewed 26 March 2014

We stayed for 5 nights in a city view 1 bedroom apartment and could not fault anything.

The bed was comfortable, bathroom clean, kitchen well fitted out, with plenty of space in the lounge area.

There were two tvs, one in the lounge and one in the bedroom, however we did not turn on either during our stay. We had a balcony with a small table and two chairs.

We were aware that the apartment would not be serviced daily and this suited us fine. Pool towels and extra toilet paper were available at reception. There is a small daily charge for the use of the in room safe which did not worry us. We took advantage of one of the packages and believe we got great value for money.

There was new carpet in the hallway on our level and it looked as if the walls had been freshly painted. I would imagine that most of the renovations on all levels would be near completion.

The pool was clean and refreshingly cool. You need to swipe your key card at the gate. This is a plus as it allows only hotel residents access to the pool.

We had a few drinks and a bite to eat at the hotel restaurant. The food and service was great.

Mantra Esplanade is in a prime location and we hope to return next year.

  • Stayed: March 2014, travelled as a couple
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Thank SanMicAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, General Manager at Mantra Esplanade Cairns, responded to this reviewResponded 27 March 2014

Dear sandra57Sydney,

What a lovely review. It sounds like you had a fantastic time staying at Mantra Esplanade and made the most of the facilities and location. I love that you didn't even turn on the TV during your stay. There is just too much to see and do without reverting to watching TV.

I have shared your positive words regarding the restaurant with the restaurant manager.

Kind Regards

Colin McIntosh
General Manager

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1,240 - 1,246 of 1,676 reviews

Reviewed 25 March 2014

We asked to upgrade to an ocean view room (paid extra), which in my opinion was worth it. We were on an upper level, towards the side of the building, but still had a nice view of the park and water. At the time of our stay, they were replacing the carpets and the smell of the glue was strong - but probably finished renos by now (we stayed in December 2013).

Hotel staff were nice, location was close to all restaurants and the board walk - overall a decent visit!

  • Stayed: December 2013, travelled as a couple
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Thank Soakinthesun8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, General Manager at Mantra Esplanade Cairns, responded to this reviewResponded 27 March 2014

Dear Soakinthesun8,

Thank you for taking the time to write about your stay at Mantra Esplanade. The views from the balconies can be terrific with many looking over the lagoon, inlet, and the passing parade down on the Esplanade. Please accept my apologies for any inconvenience caused by the laying of new carpet.

Kind Regards

Colin McIntosh
General Manager

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Reviewed 24 March 2014

We chose the Mantra as we wanted something close to everything and an apartment so we could cook our own meals. Mantra ticked all the boxes. The apartment isn't serviced however we knew this when we booked. You can pay extra for this service however really we didn't need it.
We had a city view room although we were lucky to have a corner room to one balcony looked over the lagoon. It was perfect. Sitting on the balcony in the evening was lovely.
Amenities in the room were adequate. Everything worked, there was enough kitchen utensils to cook dinners. I would only suggest larger mugs and some Tupperware containers. Minor details.
We have a daughter so she slept on the pull out sofa. We didn't think we needed two bedrooms. It worked for us.
Staff were very friendly and accommodating when we needed something. The location was perfect to the Esplanade, right across the road from the lagoon, short walk to the Pier, Woolworths right behind the hotel. There really is not much else we could ask for.
We will definitely stay again and recommend others as well.

Stayed: March 2014, travelled with family
Thank ClaireHicks_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, General Manager at Mantra Esplanade Cairns, responded to this reviewResponded 27 March 2014

Dear ClaireHicks_9,

Thank you for your detailed review of your recent stay at Mantra Esplanade. I am sure that Trip Advisor readers will appreciate the level of information that you have provided. Also, thank you for the suggestions regarding larger coffee mugs and tupperware containers.

Kind Regards

Colin McIntosh
General Manager

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Reviewed 19 March 2014

We stayed in Mantra for 3 nights. The hotel's location was very convenient, it only takes about a few mins walk to the reef fleet terminal, its near many shops, night market, extremely near the esplanade and it was also near to Woolsworths ( supermarket) , McDonalds. The view of the room was great ( facing the esplanade,sea) Just wished that it had free wifi, was able to use the Cairns community wifi but was cut off frequently) Overall it was a great stay.

  • Stayed: December 2013, travelled with family
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Thank TMH1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, General Manager at Mantra Esplanade Cairns, responded to this reviewResponded 27 March 2014

Dear TMH1234567,

Thank you for once again highlighting the superb location that Mantra Esplanade enjoys. I am glad that you enjoyed your stay here. We have free internet available at the kiosk in the lobby, and WiFi is available throughout the complex from $12 per day. The free Cairns Community WiFi is just an added benefit of being located in such a prime location.

Kind Regards

Colin McIntosh
General Manager

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Reviewed 17 March 2014

We only spent 2 nights at the Mantra Esplanade, but it was perfect for us. The location was ideal - a 3 min walk to shops, restaurants and the reef fleet terminal. I agree with other reviewers that it looked a bit worn, but the location and the price more than made up for it! We were supposed to have a city view room but were upgraded to a room in the front (would have been water view had we been up higher) overlooking the park. We did sit out on our balcony one evening before dinner which was great. I was worried that it would be noisy a night because we were right on the Esplande but it was very quiet. The staff was friendly and quite helpful. Overall, a great value in Cairns!

  • Stayed: March 2014, travelled as a couple
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Thank nmtlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, General Manager at Mantra Esplanade Cairns, responded to this reviewResponded 27 March 2014

Dear nmtlady,

I'm pleased that you enjoyed your stay at Mantra Esplanade and found it to be good value for money. It is particularly pleasing to hear that the staff were helpful and friendly. We are working through most of our rooms getting new carpet and tiles laid throughout, which should all be completed prior to June this year. We have also purchased new lamps, LED lights, and microwaves for all of our rooms. As all of these parts come together I am sure that guests will find the room standards much more fitting of the superb location.

Kind Regards

Colin McIntosh
General Manager

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Reviewed 15 March 2014

We booked our hotels through a booking agency, and requested upscale lodgings. Of the five places we stayed, this one didn't fit that label. It was OK, but perhaps a little shabby. We did enjoy having a balcony. It was clean and quiet. No housekeeping provided unless you paid extra. The location was very good, with shopping and several restaurants nearby.

  • Stayed: February 2014, travelled as a couple
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Thank kc1030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, General Manager at Mantra Esplanade Cairns, responded to this reviewResponded 17 March 2014

Dear kc1030,

Thank you for your review. I do apologise that the accommodation didn't meet the expectations provided at the time of booking by your travel agent. I certainly wouldn't describe us as upscale, but certainly we aim to provide good quality, clean accommodation lodgings for all of our guests. Thank you for highlighting that the room was clean, and that the hotel is in a terrific location.

I hope you enjoyed the rest of your travels.

Kind Regards

Colin McIntosh
General Manager

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Reviewed 13 March 2014

Checked into this place for a weeks worth of work in Cairns. The hotel location is exceptional, a short walk from anything in town including good food and super markets. Staff were friendly enough, room was clean. The main thing I would criticise was some of physical stuff in the room was a bit clunky (IE fan had only one setting which was basically spin like a helicopter roterblade, and the flush button kept on popping out.

I wont mention the lifts but when they do their budgets thats gotta be fixed.

All in all a nice stay in a good location with a good room for a week long stay where you need a little more room.

  • Stayed: March 2014, travelled on business
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Thank Malchieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mantraesp, General Manager at Mantra Esplanade Cairns, responded to this reviewResponded 17 March 2014

Dear Malchieb,

Thank you for reviewing your stay at Mantra Esplanade. It is indeed a very handy location if you are here for business for a week. It has been highlighted many times that there is a vast array of restaurants within close proximity to the property, but we do sometimes forget to highlight that the Woolworths supermarket is also directly behind the property. Not everyone wants to eat out every night, so it is great being able to stock the room with basic grocery items.

You will be pleased to know that the body corporate has indeed approved a significant refurbishment of the lifts. We hope to have this work completed in the near future.

Kind Regards

Colin McIntosh
General Manager

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Additional Information about Mantra Esplanade Cairns

Address: 53 - 57 Esplanade, Cairns, Queensland 4870, Australia (Formerly Outrigger)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Cairns
#9 Luxury Hotel in Cairns
#13 Family Hotel in Cairns
#15 Romantic Hotel in Cairns
Price Range: £76 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Esplanade Cairns 4*
Number of rooms: 124
Official Description (provided by the hotel):
Just steps away from the Cairns Swimming Lagoon and offering sweeping ocean, city and mountain views Mantra Esplanade offers a range of Hotel Rooms to fully self-contained One and Two Bedroom Apartments, featuring air conditioning, a balcony, cable TV, hair dryer, internet access (fee), iron and ironing board, and tea and coffee making facilities. Onsite facilities include 24 hour reception desk, tour desk, swimming pool, spa (not heated), exercise room and barbecue area. In the evening, stroll down the Esplanade to the night markets where you'll find souvenirs, aboriginal art work, crafts, homewares and jewellery. Cairns is a nature lover's paradise and the gateway to the World Heritage Listed Great Barrier Reef, as well as the Daintree National Park and Cape Tribulation. Take the SkyRail cable car and glide above the spectacular rainforest canopy to the laid-back market town of Kuranda. Catch the Kuranda Scenic Railway back to Cairns to enjoy more breathtaking scenery. ... more   less 
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Also Known As:
Mantra Esplanade Cairns Hotel Cairns
Mantra Esplanade Hotel Cairns
Mantra Esplanade Resort Cairns

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