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“Great little place near the center of town”
Review of Coral Tree Inn

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Coral Tree Inn
Ranked #20 of 64 Hotels in Cairns
Reviewed 5 July 2011

We were delighted with our family room--it easily accommodated four with room to spread out and even a small balcony. Everything was spotlessly clean and in great condition. In addition, the front-desk staff was nice and helpful, the inn is a very easy walk to just about everything, the price was a bargain, and parking out front was plentiful when we stayed there. We'll definitely stay here again if the opportunity arises.

  • Stayed: June 2011, travelled with family
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Thank cowcatsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EAM-Lisha, Executive Assistant Manager at Coral Tree Inn, responded to this reviewResponded 3 August 2011

Dear Cowcatsmom

Thank you for taking time to review us. We are delight to know that you have enjoyed your stay with us. We look forward to having you again in the future.

All the best! :)

Warm Regards
Lisha SHI
Executive Assistant Manager

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401 - 407 of 513 reviews

Reviewed 24 June 2011

We booked this hotel at the last minute and it was fantastic. Large room, large TV, nice furniture and bathroom. It was clean and very comfortable. There is also a BBQ area and a pool. Good location too, just a short walk to restaurants and other activities. We get a great price including breakfast.

  • Stayed: June 2011, travelled as a couple
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1  Thank kangam00se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EAM-Lisha, Executive Assistant Manager at Coral Tree Inn, responded to this reviewResponded 28 June 2011

Dear kangam00se

Thank you so much for taking your time and providing us a feedback. Also thank you kindly for your kind words towards our hotel. It's great to know that you have enjoyed your stay with us.
We look forward to having you staying with us again in the near future.

Regards
Lisha
EAM

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Reviewed 27 April 2011

We stayed here for 2 nights and loved it !! Would definitely stay again - great price, location and staff .
The room we stayed in had been recently refurbished and looked great - was very comfortable and clean . Very close to the city an pleasant stroll .
It was so lovey to stay somewhere small and personal ,all staff were really helpful and nice - so much more personal than big city hotels. In particular the reception staff were helpful, polite and gave us lots of information about what to see- especially Lisha who was so happy and friendly and looked after us so well.

  • Stayed: March 2011, travelled on business
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2  Thank janefromcairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EAM-Lisha, Executive Assistant Manager at Coral Tree Inn, responded to this reviewResponded 28 June 2011

Dear janefromcairns

Thank you for providing your feedback. It's great to know that you have enjoyed your stay with us.

It's our pleasure to have you staying with us, we look forward to having you again in the near future.

Regards
Lisha
EAM

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Reviewed 25 March 2011

This was a great little hotel. It is certainly not high-end or luxury, but it was clean and well kept. Also, great location.

The staff was exceptionally friendly and extremely helpful with advice about various things to do in Cairns.

I was able to find a buy-3-get-one-night-free deal, so it was a great bargain as well.

  • Stayed: March 2011, travelled with family
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Thank SugarS_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EAM-Lisha, Executive Assistant Manager at Coral Tree Inn, responded to this reviewResponded 28 June 2011

Dear SugarS_2

Thank you for your valued feedback and your kind comments.

You are absolutely correct that we are not a high end luxury hotel, we are more like friendly, cosy, warm tropical boutique style hotel with 58 Rooms, well equiped with 4 star standard facilities and furnitures, small team members with extensive local knowledges. We look after our guests, consistent improving and trying our best to make their stay more enjoyable whether they are here for leisure or business.
With our convenient located in the heart of Cairns City, it is a great spot to stay to explore the wonderful region.

Again, thank you for staying with us and thank you for your time to review us.

We look forward to having you again should you come back to re-visit Cairns. :)

Regards
Lisha
EAM

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Reviewed 20 March 2011

We stayed here for a week and found it to be very convenoent for walking into the CBD or to the Esplanade and Lagoon. The room was very spacious with everything you need for a comfortable stay and the staff were friendly and helpful. There is an excellent pool, a laundry room and internet service.
We would recommend this hotel to anyone wisiting Cairns.

  • Stayed: March 2011, travelled as a couple
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Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EAM-Lisha, Executive Assistant Manager at Coral Tree Inn, responded to this reviewResponded 19 May 2011

Dear Jennifer

Thank you for providing your feedback and for your kind words towards our hotel and team members. It's great to know that you have enjoyed your stay with us.

You are right about our location, a lot people also like our CBD location, just a short walking to shops, restaurants and ocean front. All rooms are completed refurbishmend at the beginning of this months, new rooms are look fantastic. Ownership and Management team are changed since Sep 2010, and the new management team and the staff are commited to provide the excellent service to our guests.

We have also upgraded our facilites, wireless internet cover the whole hotel with a very little charge, all rooms have safety box, hair dryer, iron and ironing board now. 42" LCD TV with satellite chanels on the way. Business centre and conference room are also completed. BBQ facilities in the courtyard area, free for guests to use. Self coin-operated laundry facilities. It is a great and convenient place to stay for both leisure and business travellers.

Thank you again for yoru time and your feedback.
We look forward to the possibility of welcomig you back in the not too distant future.

Warm Regards
Lisha

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Reviewed 5 October 2009

I am not one to write negative reviews but this INN was pricey for rooms the size of a college dorm room, with ants crawling on the floor, poor daily cleaning service (as there was always sand on the floor), no remote control for the TV (which only received 5 local channels), poor lighting on the stair case and no elevators or help to carry your luggage to/from the rooms. To add to that (yes there's more!)...the staff doesn't seem happy at their jobs and doesn't make it pleasant to stay here either. They wanted to charge for EVERYTHING! ($3 for an extra towel, $10 for WiFi internet in LOBBY and for all phone calls, even local ones). They didn't even have hair dryers in the rooms and you have to rent and return it daily for usage. Needless to say...don't come here. There are nicer/cheaper hotels/hostels in the area.

  • Stayed: October 2009, travelled as a couple
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3  Thank inc2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EAM-Lisha, Front Office Manager at Coral Tree Inn, responded to this reviewResponded 13 February 2011

Dear inc2705

Thank you for your review.

We are sorry that you had a bad experience when you stayed with us in 2009 Oct.

Please kindly be advised that since 2010 Sep, coral tree inn has been taken over by the new owners and the management team. We are taking all guests reviews seriously, we have been addressed the issues that were mentioned on the feedback.

We are currently under major refubishment, we are putting new conference room and restaurant in the hotel. Also all standard rooms will have new beddings, furnitures, lightings, new 42" LCD TVs. It is expected to be completed by the end of April 2011.
We have also put Wifi hotspot to cover the entire hotel.

Should you ever return to Cairns, we would like to welcoming you to staying with us again.

Regards
Lisha SHI
Executive Assistant Manager

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Reviewed 25 July 2009

Our stay here exceeded our expectations. One of us is disabled and the proprietor could not have been more helpful. The large, comfortable apartment was very well furnished and was spotless; and the kitchen was unusually well equipped. The hotel is directly opposite an interesting and beautifully manicured park which borders the shoreline, so the views out to sea are fabulous. We'll be going back.

  • Stayed: July 2009, travelled as a couple
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Thank vitaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coral Tree Inn

Address: 166 - 172 Grafton St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Cairns
Price Range: £56 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coral Tree Inn 4*
Number of rooms: 58
Official Description (provided by the hotel):
Coral Tree Inn is a newly refurbished 4 star resort-style hotel located right in the heart of Cairns City, across from Munro Martin Park and close to all the shops, restaurants, theatre, art galleries and casino. The Hotel features two types of excellent accommodation including newly refurbished standard rooms and self-contained suite rooms. Family rooms and disabled rooms are available on request. Also featured in this hotel are: outdoor saltwater pool, complimentary barbeque facilities with its own dining area, restaurant, conference room, business centre, as well as Massage & Relaxation Centre amongst luscious tropically landscaped gardens. Coral Tree Inn is independently owned and managed, our friendly staff offering consistent and personalised professional services; we bring your rest closer. ... more   less 
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Also Known As:
Coral Tree Hotel Cairns
Coral Tree Cairns

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