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“When all seasons becomes Styles not much changes”
Review of Ibis Styles Cairns

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Ibis Styles Cairns
Ranked #15 of 64 Hotels in Cairns
Rostrevor, Australia
Level 6 Contributor
148 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
“When all seasons becomes Styles not much changes”
Reviewed 21 December 2012

Certainly Accor's new branding of "styles" might make you think that you are off to some stylish and fancy hotel, well a typical marketing ploy which in the end does not really give you much style. The hotel is starting to show some of its age, and it hasn't aged all that stylishly. Rooms are adequate, with bedding needing an upgrade to meet some of the other Accor properties standards. Staff for most of the time are friendly, just often hard to find in the evenings when the call of nature seems to drag them away from the front desk for a while, and all of us are standing around waiting to get our room keys, obviously understaffed or no cross training so that someone from the Restaurant could cover for them. Great however is the free and fast internet, please other hotels copy instead of the ridiculous sums that many of you want to charge us for an inadequate connection.

  • Stayed November 2012, travelled with friends
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Helpful?
Thank RostrevorMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, 22 December 2012
Thank you for taking the time to tell us about your experience at the ibis Styles Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

In the new year we are beginning action on plans to modernise our hotel. We have new beds starting to arrive in mid January to replace the old ones, and will be continually updating the property to give the best customer satisfaction. We are happy to read your comments regarding our '24hr free WIFI' and strive to provide superior services like this in the future.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Jamie Sherrington
Senior Front Office Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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London, United Kingdom
Level 5 Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 December 2012

We stayed here as we needed a hopefully cheap and cheerful room for 1 night before flying on the next day. The location is good and the price was a just about reasonable 119AUD.
However the room we had on the ground floor was small and overused. It did not have a comfortable feeling.
On the plus side there was free wifi plus internet terminals in the lobby. Breakfast was also included in the rate.
I would not stay here again.

  • Stayed September 2012, travelled as a couple
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Helpful?
2 Thank sugerglider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland Australia
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 November 2012

Close to everything, comfortable room and bed and affordable. Service was great and staff were friendly. I didn't eat at the restaurant due to time constraints but the food looked good. Front desk staff were welcoming.

  • Stayed November 2012, travelled solo
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    • Location
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    • Cleanliness
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Helpful?
Thank Lyndal_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review, 9 December 2012
We very much appreciate your comments regarding your stay at the All Seasons Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.

Our hotel is centrally located in the heart of Cairns with spacious hotel rooms and continental breakfast included in the rates. I am happy to hear that you were satisfied with the unlimited parking spots that we offer to the side of the hotel, they are across the road and not on the property itself but i'm glad that you didn't find this to be a problem.

We are very pleased to read that you would recommend our hotel to others, and that you yourself enjoyed your stay here with us at Ibis Styles Cairns. We hope to see you again!

Jamie Sherrington
Senior Front Office Receptionst
Ibis Styles Cairns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freienbach / Switzerland
Level 5 Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 November 2012

we stayed 3 nights early November. Unlike the Colonial (Ibis too), this hotel is very close to the center and the esplanade so a fantastic location.
Unlike what was mentioned in another review there are some unlimited parking places on the side of the hotel though it is not exactly on the property itself.
I found the staff more friendly and helpful than in most places I have been in Australia.
The breakfast is good even I did not use the option for the hot items. The hot item selection is quite poor and they ask 10 dollars more.
The rooms we had were spacious but not fancy for sure. The beds were comfortable. Nothing to complain about.
I would definitely recommand this hotel.

  • Stayed November 2012, travelled with family
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Helpful?
Thank ErickW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hobart, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 November 2012

Booked for 2 nights, Arrived at 4pm, spent over 2 hours and changed between 4 rooms until they found a room that had air-con that worked. Even after that, air-con and fridge were so noisy that I had to switch off to sleep. King bed was actually 2 singles pushed together.
Upon checkout I was asked to pay for 1 beer from a bar-fridge in one of the rooms that I had been shuffled between. I had to suggest that they might let me have it at no charge because I had been inconvenienced before they agreed.Other than that, no apologies,nothing.

  • Stayed November 2012, travelled on business
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Helpful?
1 Thank Fred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 October 2012

Great staff, very friendly, very clean, nice spacious rooms! We received a free upgrade for our stay, vouchers for discounts. The hotel has been very nicley renovated.

I would definitely stay here again!

  • Stayed October 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Shrek8484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
1 review
Reviewed 27 October 2012

Enjoyed our stay here close to the city.Staff were very friendly and helpful.Meals good. Air conditioned room.
Assistance given with arranging tours as required.Will be happy to recommend All seasons to others and hope to go back some time.

Room Tip: Room was quiet.Fans and air conditioner working well.
See more room tips
  • Stayed October 2012, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Styles Cairns

Property: Ibis Styles Cairns
Address: 15 Florence Street Corner of Florence and Lake St, Cairns, Queensland 4870, Australia (Formerly All Seasons Cairns)
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #15 of 64 Hotels in Cairns
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ibis Styles Cairns 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
75 guest rooms, licensed restaurant, and a swimming pool in a resort-style setting. Whether your visit to Cairns is for business or leisure, you will enjoy all the comforts of major hotels such as 24-hour Reception, Room Service, Free Wireless Internet, Free Austar TV, Tour Desk and Guest Laundry. We are situated in the heart of Cairns, a short walk from the Casino, Reef Terminal, Night Markets and the Convention Centre. The Esplanade is two blocks away, and the Airport is just 10 minutes by car ... more   less 
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Also Known As:
All Seasons Cairns

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