We have recently stayed at this hotel in the newly refurbished section overlooking the pool area on the second level. We found this hotel to be great value for money as long as you weren't looking for water views. Location......it's only a short walk to the waterfront, shopping, eateries and car rental firms. Facilities wise we didn't really use much but could vouch for the pool area for it was clean and inviting as well as providing a nice BBQ area right along side, during our stay was rarely used so overlooking the pool area was quiet and hassle free. Breakfast in the restaurant was enjoyable due to the quality of the food and overlooking the pool area. Cleanliness..... We were happy with the room and bathroom facilities however would have appreciated the exhaust fan to be a little more efficient in removing steam from the bathroom. Now remember we were in what seemed to be the newly refurbished section. When finding our room we went down the wrong corridor to start with at it seemed dark old and tired so was happy to find we were not in that section. There were only 7 car spaces that allow you to park off the street but ample on street parking surrounding the hotel. If we were to pull this hotel up on anything it would have to be the front office staff. When talking to them they were helpful and friendly but you had to invoke the conversation, when walking through the foyer there was very little to no acknowledgement from them. This may not be important to a lot of guests but something as basic as acknowledgement goes a long way in the service industry not to mention embedding or creating a memorable experience. This is a totally different experience from the staff servicing the rooms, they were most friendly and were the first to greet you as you walk down the corridors to your room.
We would stay at this hotel again and recommend it if on a budget.
- Official Description (provided by the hotel):
- 75 guest rooms, licensed restaurant, and a swimming pool in a resort-style setting. Whether your visit to Cairns is for business or leisure, you will enjoy all the comforts of major hotels such as 24-hour Reception, Room Service, Free Wireless Internet, Free Austar TV, Tour Desk and Guest Laundry. We are situated in the heart of Cairns, a short walk from the Casino, Reef Terminal, Night Markets and the Convention Centre. The Esplanade is two blocks away, and the Airport is just 10 minutes by car ... more less
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- Also Known As:
- All Seasons Cairns