We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Broadband Expensive”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Il Palazzo Boutique Apartments Hotel
Ranked #2 of 15 Cairns B&B and Inns
Certificate of Excellence
Reviewed 23 August 2012

I stayed here for a week at the start of the month. The units are clean and well serviced and the manager and his assistants are very obliging. The location is excellent -adjacent to supermarkets, pubs, restaurants and clubs. The air conditioning needs looking at.
The only big negative is; you get charged for an hours Broadband, even if you use it for 5 minutes.
This really hacks me off because Broadband costs them nothing and it should be free -24 hours a day.

Room Tip: The poolside (north), is sunny all day and quieter. The streetside gets the afternoon sun and is mo...
See more room tips
  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nicoffnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (340)
Traveller rating
Traveller type
Time of year
Language
  • More languages

208 - 214 of 340 reviews

Reviewed 22 August 2012

We recently spent 6 nights at Il Palazzo. This was our second stay at Il Palazzo and it was just as great as our previous stay. Right in the heart of Cairns, its so accessible to everything - you don't need a car really. Cafes, restaurants, a lovely Japanese restaurant right next door, a car hire place next door on the other side, Cairns Central shopping mall a 10 minute leisurely walk away. If you want to go on tours, you can book them at the front desk at no extra cost for the service. And at the end of the day, you can relax in the heated swimming pool and cook on the poolside BBQ

  • Stayed: August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sydneyperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

Well located with The Esplanade, fabulous restaurants & the water one street away, Woolworths in next block, shops, the Pier & a major shopping centre an easy walk.
Very comfortable with large living area, kitchenette & bathroom/laundry. Bedroom rather cramped but bed very comfortable. Very pleasant outdoor area with easy access to heated pool with BBQ area. Unfortunately TV reception was poor (the Olympics were on!).
Would definitely stay there again and will recommend it to our friends

  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

Our one bedroom apartment was spacious. Everything was very clean and in good order. I particularly liked the high quality towels, good bench space in the bathroom and good private laundry.

Most of the other guests I saw were middle aged or older and the general atmosphere was quiet and civilized. The service from reception was excellent and Il Palazzo seems to be extremely well run.

Next time I'm in Cairns Il Palazzo will be my choice.

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PennyH051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

As a senior couple we found our apartment ideal for an eleven night stay. As other travellers have pointed out all the essentials for an apartment are on hand. We enquired about the servicing of the apartment on booking in and were told unless we request otherwise, servicing is daily routine. We were not disappointed and found all the staff very pleasant and efficient.
This boutique hotel ticks all the boxes and we intend to make it our base next time we visit Cairns.
Secure on premises car parking was a very handy inclusion. Good value here and highly recommend.

Room Tip: "room overlooking the pool excellent "
See more room tips
  • Stayed: July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank george l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012

These are apartments that cater well for the traveller. All the necessities are provided in a clean modern space. The apartments have a separate bedroom and a lounge with kitchenette. All of which felt quite spacious.The apartment included a washing machine and dryer which is located in a cupboard in a very spacious bathroom with a shower over the bath..
Internet access was relatively well priced for the week, and quite a fast connection (with an iPad anyway.)
The hotel is in a prime central location in the CBD within easy walking distance of the reef tour boats, the esplanade, shops and restaurants. We live in the country and considered that our apartment that overlooked the swimming pool was very quiet.
I would have given another star if I had not been told on arrival that as we had booked on a special deal our apartment would not be serviced. I think that should have been pointed in the details of the special deal.

Room Tip: Overlooking the pool was quiet when we visited.
See more room tips
  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank emceebee7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2012

Il Palazzo was a very pleasant home away from home. It was quiet, roomy,clean and well appointed. Staff were pleasant and helpful. My only complaint was, as we had booked a promotional deal it was unserviced which was not mentioned when booking.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tooraphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.3 mi away
Shangri-La Hotel, The Marina, Cairns
1.2 mi away
Reef Palms
Reef Palms
#3 of 63 in Cairns
614 reviews
0.3 mi away
Hilton Cairns
Hilton Cairns
#6 of 63 in Cairns
2,307 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
DoubleTree by Hilton Hotel Cairns
0.3 mi away
Pullman Cairns International
0.3 mi away
Pullman Reef Hotel Casino
Show Prices
Show Prices
Show Prices

Been to Il Palazzo Boutique Apartments Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Il Palazzo Boutique Apartments Hotel

Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 B&Bs / Inns in Cairns
Price Range: £92 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, TripOnline SA, Hotels.com, LateRooms, Evoline ltd, Ebookers, HotelsClick, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Il Palazzo Boutique Apartments Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Il Palazzo Boutique Apartment

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing