We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good choice”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Il Palazzo Boutique Apartments Hotel
Ranked #2 of 14 Cairns B&B and Inns
Certificate of Excellence
Reviewed 17 September 2013

We stayed in late July for 2 nights - Location was fabulous, close to Esplanade restaurants and supermarket just a short stroll away. Stayed on the top floor overlooking the pool. Staff were friendly and helpful. The ONLY downside was that there were no fans in the room and the bedroom could become stuffy if you didn't have the a/c on. The balcony was tiny, more show than practical and the a/c units made it too noisy to leave the door open for fresh air. But apart from that it was well priced and equipped. Would recommend. But maybe management could update the pool side lounges as they were looking old and the roof top garden had broken furniture.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank triciac91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this reviewResponded 23 September 2013

Dear Tricia,

Thank you very much for your feedback, which we always value. Unfortunately, our ceiling heights do not make it possible to have ceiling fans in the rooms. Had you asked, we could have supplied you with a free-standing fan. We have taken into account your comments on the pool and roof top furniture and this will be addressed in due course. Despite these issues, we do hope that you had a very enjoyable stay at Il Palazzo and that you will visit us again at some time in the future.

With kind regards,
Frances Kelly, Reservations, Il Palazzo Boutique Apartments Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (337)
Traveller rating
Traveller type
Time of year
Language
  • More languages

180 - 186 of 337 reviews

Reviewed 4 August 2013

The Il Palazzo is located right in the heart of Cairns, next door to the night markets and a very short walk to the Esplanade. We really enjoyed our stay at this hotel, the room was spotless with everything we needed including washing machine, dryer, stove top, microwave and fridge. Our room was located on the 2nd floor overlooking the pool. The hotel is very quiet even though the hotel is in the heart of the city. All hotel employees were very friendly from the cleaners to the front desk. I would definitely recommend this place to family, friends and anyone planning a trip to Cairns. It is a great location, value for money, excellent service, clean and quiet!

Room Tip: Our room was on 2nd floor overlooking the pool - it was fantastic!
See more room tips
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SarahF818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this reviewResponded 6 August 2013

Dear Sarah,

Thank you so much for taking the trouble to write such a glowing review of your stay at Il Palazzo, which is really appreciated. We do hope that you will choose to stay with us again if you re-visit Cairns and in the meantime, we would be very pleased if you would recommend us to anyone you know that might be intending to visit Tropical North Queensland.

With kind regards,
Frances Kelly, Reservations, Il Palazzo Boutique Apartments Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2013

We stayed here before and enjoyed every minute so decided to stay for three weeks this time it was very relaxing ,the staff are fabulous even the cleaners they do a gret job.Our room was on the second floor overlooking the pool which is heated ,you also have your own laundry with washer and dryer which is great to do your own washing when you want to.Everything you would need for your stay the unit had .Il Palazzo is central to everything we were able to walk everywhere.I would definitely stay here again and recommend them to my friends .Thank you Il Palazzo for a great stay.

Room Tip: We had a room overlooking the pool but I think they would all be good
See more room tips
  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank retireeLithgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this reviewResponded 29 July 2013

Thank you so much for the very positive review you submitted to Trip Advisor, which is really appreciated. We are so pleased that you enjoyed your holiday in the warmth and hope that you will choose to stay with us again next time you come to Cairns. In the meantime, we would be most grateful if you feel able to recommend us to your friends who might be thinking of a visit to Tropical North Queensland.

With kind regards,
Frances Kelly,
Reservations, Il Palazzo Boutique Apartments Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2013

Excellent position,staff were very helpful in all areas hotel was great self contained unit beautifully clean lovely heated pool BBQ area a great addition We have advised friends and family IL Palazzo is the place to stay in Cairns

Room Tip: IL Palazzo is a great place for family and couples as the units are well appointed clean and friendl...
See more room tips
  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this reviewResponded 29 July 2013

Thank you so much for your very positive review sent in to Trip Advisor, which we really appreciated. We are so pleased that you enjoyed your holiday in Cairns and that you were happy with your stay at Il Palazzo. We do hope that you will come and stay with us again when you next come to Cairns and in the meantime, we would be most grateful if you would recommend us to your friends who might be thinking of visiting Tropical North Queensland.

With kind regards,

Frances Kelly, Reservations, Il Palazzo Boutique Apartments Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2013

We stayed at Il Palazzo for one week and it was one of the most enjoyable places we have ever stayed at. The service was absolutely incredible - the staff at the front desk were so helpful and accommodating (shout out to Frances!).
Clean, bright, warm.
Ideal location right next to the nightmarkets but still really quiet.
Great value for money - before wefound Il Palazzo we looked at backpackers that were almost the same price but offered a lot less.
We paid the "non-serviced" room price so weren't expecting any room service at all. However, halfway through the week the cleaner came and provided us with fresh towels, soap, etc which was really generous! (Paying the full serviced price will get you fresh linen).
Whenever we return to Cairns this is where we'll stay.
HIGHLY RECOMMENDED.

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Daniyellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this reviewResponded 15 July 2013

Thank you so much for your fantastic review of Il Palazzo. We thoroughly enjoyed meeting you both and we are delighted that you had such a great time in Cairns. We do hope that you will come to stay with us again and in the meantime, please do recommend us to your friends and family.

With kind regards,

Frances Kelly, Reservations, Il Palazzo Boutique Apartments Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2013

We were there for Ironman Cairns and travelled with family members. The choice of our rooms was excellent as we were side by side near the walkway to the pool. It meant we could put the bub to bed and still be outside the room, close by. It was a short walk to the esplanade where we spent most of our time for the series. The weather could have been better but no one can control that! Thank you

Room Tip: if you are travelling with family members, the rooms facing the pool are good for gatherings
See more room tips
  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CarmelAnd John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this reviewResponded 16 June 2013

Thank you very much for your very positive review, which is really appreciated. We are so pleased that you all enjoyed staying at Il Palazzo and we hope to be able to welcome you back to the Ironman Challenge again next year. We will try to do better with the weather next time!

We do hope that you will feel able to recommend us to any friends or colleagues who may be visiting Cairns over the coming year.

With kind regards,

Frances Kelly, Reservations, Il Palazzo Boutique Apartments Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2013

Excellent place in centre of Cairns near waterfront. Secure car parking, wonderful self contained apartments. Rooms clean and spacious and quiet and reception ladies were so very helpful at all times. Would recommend this establishment highly.

Room Tip: 3rd Floor is great.
See more room tips
  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Robyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this reviewResponded 10 April 2013

Thank you so much for your very positive review, which we really appreciate. We are only sorry that the weather was not better for you! Thank you for recommending us to others. We look forward to the next time you come to stay with us.

With kind regards,

Frances Kelly
Reservations
Il Palazzo Boutique Apartments Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.3 mi away
Shangri-La Hotel, The Marina, Cairns
0.3 mi away
Hilton Cairns
Hilton Cairns
#6 of 64 in Cairns
2,286 reviews
0.3 mi away
DoubleTree by Hilton Hotel Cairns
Show Prices
Show Prices
Show Prices
1.2 mi away
Reef Palms
Reef Palms
#3 of 64 in Cairns
609 reviews
0.2 mi away
Pacific Hotel Cairns
Pacific Hotel Cairns
#7 of 64 in Cairns
577 reviews
0.3 mi away
Pullman Cairns International
Show Prices
Show Prices
Show Prices

Been to Il Palazzo Boutique Apartments Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Il Palazzo Boutique Apartments Hotel

Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 B&Bs / Inns in Cairns
Price Range: £94 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, Expedia, Hotels.com, TripOnline SA, LateRooms, Ebookers, Evoline ltd, HotelsClick, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Il Palazzo Boutique Apartments Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Il Palazzo Boutique Apartment

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing