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“Only Average”

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Il Palazzo Boutique Apartments Hotel
Ranked #1 of 14 Cairns B&B and Inns
Certificate of Excellence
Sydney
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Only Average”
Reviewed 31 March 2010

I was expecting alot from previous reviews

In my view this place is looking tired. It's clean and functional and is brilliently located but I was disappointed with the frosty reception, the size of the bedrooms - you cannot take your luggage in as they are too small, the lack of privacy of any outside space,and the value for money - much cheeper deals are available than for this place whichI feel is resting on the laurals of the great reviews they have recieved, the small size kitchen, lack of internet in rooms - I am surprised so many adore it.

Good location, good pool, good size bathroom and living room,clean but dated

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HILSN1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Milton Keynes
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 February 2010

I recently stayed in this hotel with my husband for 2 nights and cannot give it a high enough review. Rooms are very spacious and come with fully equipped kitchenette and laundry. All rooms come with a balcony either facing the road or looking onto the pool area, I would go for the pool view although we had a road view which was fine.

Best thing about this hotel though, is it's locations, you're smack right back in the centre of Cairns and only a 10 minute walk to the Reef Ferry Terminal.

We stumbled upon this hotel by chance and had no previous booking but the reception staff were super helpfull and had has checked in no time. An added bonus is the cool underground carpark which was great. The hotel had wi-fi access on the first floor but we also managed to get a connection in our room which was on the 3rd floor. If you're a business traveller or travelling with your laptop, best bet for connection is to ask for a room on the 1st floor.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SerialBlogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
1 review
Reviewed 10 September 2009

As will previous reviewers I have to agree that this is the best location in Cains. This is located close to the lagoon ( fake ) area. Its a great place to take the kids , nice and safe and the views around the lagoon are quite ok - lots of backpackers sunbaking. The staff are obliging but not fake overfriendly. The rooms are big and quite generous but it is showing its age. Cleanliness cant be faulted. The price charged for our 3 night stay wasnt bad and comparable to others in the area.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveljunkie3255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns
1 review
Reviewed 8 September 2009

It was all beautiful. Clean and relaxing that made my trip a wonderful experience!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cooldude2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2009

I visited Cairns with my sister and we stayed one night at Il Palazzo Hotel. We had no hassles with check-in. The lady at front desk was helpful although a little reserved and not very social. Our room was nice, fully contained kitchen, separate bedroom, located on the 2nd floor overlooking the main street. Note we didn't have any special views - although the bats in the trees across the road were loud and entertaining at dusk and dawn. In summary it is a nice hotel, interiors are tuscan style - clean, modern and nice bedding too. We had a nice stay although leaving early in the morning to get to the airport wasn't a good idea. I recommend this hotel however is a bit on the expensive side for what you get.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DanaMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Viejo, California
Level 6 Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 21 July 2009

My son and I were very impressed with Il Palazzo during our stay in early July. They are located in the middle of everything but we were never bothered by street noise. Our room was on the back side of the building with a view of the pool and coastal mountains in the distance. The spacious unit had a bedroom, bathroom, laundry closet with washer/dryer, kitchenette, breakfast nook, living room, and balcony. Since this was halfway through the trip we needed laundry facilities, and being in-room meant we weren't stuck in a public laundry area waiting for our clothes.

As others have mentioned, the Night Market is a few paces away, the swim lagoon is a 5 minute walk, and the Reef Terminal where GBR tours depart is a 15 minute walk. A Woolworth down the street has groceries, laundry detergent, and general merchandise. Cairns Central is a culturally shocking American-style mall a 10 minute walk away. It contains the usual collection of bland US chain stores, but the Target and two supermarkets in the mall may be handy. The Cairns station for the Kuranda RR is also in the mall.

The washer and dryer are medium capacity by US standards. The equipment and the entire room were very clean and daily housekeeping was provided (some managed apartments in Oz are not serviced daily).

Wifi in the rooms is through a third party that you pay for separately. Parking underneath the building is free for guests. The property is well-secured at night and there does seem to be a crime element in Cairns judging by security bars over windows in many buildings. Unfortunately the room locks are keys with a lock in the center of the knob. Easy to break or pick; the deadbolt can only be set from inside. At midnight on our last night we were startled awake when the fire alarm suddenly blared through a speaker in the bathroom (at least it worked)! It took a minute of stumbling in the dark before we realized what was going on . The alarm was through the entire property and was shut off after a few minutes.

The managers and staff are all very friendly and full of suggestions on tours, dining, etc. They can arrange tours- sure, they get a commission but don't charge extra, so why not give them a cut? Il Palazzo is a great value and you won't be disappointed if you want 3.5 to 4-star lodgings.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kenish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2009

My wife and I stayed at Il Palazzo for 2 nights during May and we really enjoyed our time there. The location which is right next to the Night Markets and the Esplanade is excellent. You can get anywhere you want in just a few minutes. While close to action, Il Palazzo is a nice quiet hotel with decent sized rooms and fantastic employees. The staff is extremely helpful with recommending activities and are available to book anything you might want. Check out the Heritage bar on Spence Street for some good food values and great house drinks.

Stayed May 2009, travelled as a couple
Helpful?
Thank AndrewMichaelZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Il Palazzo Boutique Apartments Hotel

Property: Il Palazzo Boutique Apartments Hotel
Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 B&Bs / Inns in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 
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Hotel Il Palazzo Boutique Apartment

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