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“Very helpful staff and Perfect Location”

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Il Palazzo Boutique Apartments Hotel
Ranked #1 of 14 Cairns B&B and Inns
Certificate of Excellence
Brisbane, Australia
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very helpful staff and Perfect Location”
Reviewed 25 September 2010

We stayed in this hotel for three nights. While it was a little dated, the location and staff certainly made up for it. It is close to the Esplanade so a quick walk to the restaurants. There is off street secure parking. The staff were very helpful. When we checked in, we were shown to our room and given a tour of the apartment. We booked a tour to Green Island and the lovely lady at reception helped us choose the right one for us. One thing we found great was the bedroom was very dark and quiet, however we slept for twelve hours :)

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zofar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 reviews from our community

Traveller rating
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See reviews for
57
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level 3 Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 August 2010

Big rooms, great location, a view of the sea and the staff's ability to provide good dining recommendations all make this a worthwhile place to stay.

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bata403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2010

My husband and I stayed here for 3 nights a couple of weeks ago. We were very impressed by the fabulous location as you are virtually next door to the night markets which you cut through to get to The Esplanade where all the restaurants are located. The apartment was really good, very clean and comfy. There is also a washing machine & dryer in the apartment. We had a pool view room on the 2nd floor and it was very quiet.

I am fussy as to where I stay and I honestly cannot fault this place and would stay here again.

Trish & Peter (PERTH WA)

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrishandPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 March 2010

I was expecting alot from previous reviews

In my view this place is looking tired. It's clean and functional and is brilliently located but I was disappointed with the frosty reception, the size of the bedrooms - you cannot take your luggage in as they are too small, the lack of privacy of any outside space,and the value for money - much cheeper deals are available than for this place whichI feel is resting on the laurals of the great reviews they have recieved, the small size kitchen, lack of internet in rooms - I am surprised so many adore it.

Good location, good pool, good size bathroom and living room,clean but dated

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HILSN1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 February 2010

I recently stayed in this hotel with my husband for 2 nights and cannot give it a high enough review. Rooms are very spacious and come with fully equipped kitchenette and laundry. All rooms come with a balcony either facing the road or looking onto the pool area, I would go for the pool view although we had a road view which was fine.

Best thing about this hotel though, is it's locations, you're smack right back in the centre of Cairns and only a 10 minute walk to the Reef Ferry Terminal.

We stumbled upon this hotel by chance and had no previous booking but the reception staff were super helpfull and had has checked in no time. An added bonus is the cool underground carpark which was great. The hotel had wi-fi access on the first floor but we also managed to get a connection in our room which was on the 3rd floor. If you're a business traveller or travelling with your laptop, best bet for connection is to ask for a room on the 1st floor.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SerialBlogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
1 review
Reviewed 10 September 2009

As will previous reviewers I have to agree that this is the best location in Cains. This is located close to the lagoon ( fake ) area. Its a great place to take the kids , nice and safe and the views around the lagoon are quite ok - lots of backpackers sunbaking. The staff are obliging but not fake overfriendly. The rooms are big and quite generous but it is showing its age. Cleanliness cant be faulted. The price charged for our 3 night stay wasnt bad and comparable to others in the area.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveljunkie3255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns
1 review
Reviewed 8 September 2009

It was all beautiful. Clean and relaxing that made my trip a wonderful experience!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cooldude2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Il Palazzo Boutique Apartments Hotel

Property: Il Palazzo Boutique Apartments Hotel
Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 B&Bs / Inns in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 
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Also Known As:
Hotel Il Palazzo Boutique Apartment

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