We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Customer Service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Cairns Harbourside
Ranked #10 of 63 Hotels in Cairns
Certificate of Excellence
Reviewed 28 May 2012

Australia is known for ZERO customer service but this experience has been different . The staff on the reception and the floor were very nice to talk , good experience If I go back to Cairns I might again stay in the same hotel .

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank thadani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,434)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,013 - 1,019 of 1,434 reviews

An Accor traveller
Birkdale, Queensland
3
Reviewed 27 May 2012

  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 May 2012

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank trucker1132
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 May 2012

  • Stayed: May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bryan115
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 May 2012

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank russjen
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 May 2012

  • Stayed: May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JimHobart_Australia
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 23 May 2012

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Granny59
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.8 mi away
DoubleTree by Hilton Hotel Cairns
1.2 mi away
Shangri-La Hotel, The Marina, Cairns
0.2 mi away
Reef Palms
Reef Palms
#3 of 63 in Cairns
633 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Cairns Plaza Hotel
Cairns Plaza Hotel
#11 of 63 in Cairns
1,177 reviews
1.3 mi away
Hilton Cairns
Hilton Cairns
#5 of 63 in Cairns
2,381 reviews
1.3 mi away
Pullman Cairns International
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Cairns Harbourside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
Price Range: £67 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Official Description (provided by the hotel):
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Blue Mango Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Southall Travel, Agoda, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Holiday Inn Cairns Harbourside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing