On the face of it, the hotel seemed reasonable for budget accommodation but it was further out from the centre of town and Esplanade restaurants than I had expected. Reception was not exactly friendly but was fairly efficient - although I wonder why they actually raised a debit on my credit card given that I had prepaid in full for the room, there was no minibar in the room and we were leaving well before the start of any breakfast service in order to catch a flight out of Cairns. On leaving, the person on reception said that the reserved debit would be released from my card account in "about a week or so."
The room itself was of a reasonable size and adequately furnished, albeit carpet and upholstery cleaning would not have gone amiss.
However, the bathroom was a total disgrace. Chips or holes in the surface of the bath where one would stand to take the in-bath shower (no shower cubicle) had been amateurishly filled with an orange coloured sticky putty-like substance. Mould was plentiful on the grouting around the bath and the inside of the bathroom door was black, rotten and disintegrating at the bottom.
No hotel should be permitted to subject its guests to such filth. It was shameful.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more less
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- Also Known As:
- Mercure Cairns Harbourside Hotel Cairns
- Accor Cairns Harbourside