RECEPTION: On arrival my husband found female receptionist abrupt and unfriendly. However, over the next 2 days we stayed, TOP marks to the gentleman on reception who was helpful & friendly in every way. Also Bus transfer driver.
POSITIVES: A lift to 3rd Floor Unit 50 which was clean & nicely furnished Grecian style with excellent silent air-conditioning; adequate lighting, alarm clock. Bathroom light airy & spotlessly clean with laundered white toweling. Bar fridge & tea/coffee making facilities. Daily housekeeping - change of towels & tissues every day. Spares if needed.
DOWNSIDE: I found the pillows too small and thin, so extras may be needed. TV too old with bad reception. I found it off-putting to see my reflection in opposite units but door shutters are available for privacy.
LANDSCAPING SURROUNDS: Manicured exterior with no rubbish at all, with pathways lined with tropical plants. View of long pool from our patio - lovely. Bird song in trees, beautiful. Waterfall and long pool very inviting - pristine water & surroundings - loved the light tropical rainfall. Didn't last long.
GENERAL: This hotel was once upmarket but NOT any more and let it be judged accordingly considering Tariff compared with other accommodation houses. The KS bed had laundered cotton sheets, a plus these days & mattress was comfy. We enjoyed 3 excellent night sleeps; and as stated previously, only missed a better quality TV.
For COST & VALUE: V.Good & Fair tariff quoted. We'd stay at Palm Royale again without hesitation and hope for as good as expectations again in future.
SITUATION: This outer Cairns suburb was convenient for us as we hired a car.
- Official Description (provided by the hotel):
- Escape To Palm Royale Cairns Cairns, Queensland A world away from the everyday and within minutes of everything that Cairns has to offer – that’s the beauty of Palm Royale Cairns, not to mention its attentive service, fabulous guest rooms, choice of pools, magnificent landscaped gardens and numerous resort facilities. Mediterranean architecture blends seamlessly with the tropical environment of Cairns. Set against azure skies and an emerald backdrop of rainforest clad mountains, the modern exterior shrouded in lush greenery provide the perfect foil and beckon (as the Italians say) Amare la Vita…or ‘love of life’. Having successfully captured the tropical spirit of Cairns and its wonderful climate, Palm Royale Cairns is an inviting palm fringed oasis of aqua swimming pools and shady gardens. Laze the days away on sun-drenched terraces or retire to the air-conditioned comfort of your room after a day visiting the Great Barrier Reef, World Heritage Listed Rainforest or outback. ... more less
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- Also Known As:
- Palm Royale Cairns Hotel Cairns
- Palm Royale Hotel Cairns
- Cairns Palm Royale