We stayed at the Shangr-La over New Years. When we arrived we were early for check inn. The staff were lovely and so helpful. They took our bags and did the necessary paperwork. We were told that if our room became ready our bags would be taken up for us. We're were also told that our room had been upgraded to a marina view room. Fantastic. Sure enough when it was time for check inn our bags had already been whisked up to our room. Rooms rap re lovely with fresh fruit and complementary robe and slippers. My robe did have a whole in it however that is the only fault I can think of. The pool is a relaxing, calm oasis with happy hour at the bar at certain times. They proved towels and very comfortable sun loungers. On New Year's Day we were feeling a little bit delicate. The cleaners came by at around 9. This was a bit too early for us. They then came back round at 5 in the evening. By this time we were getting ready to go out. So we didn't have our room cleaned. The cleaner did ask if we needed anything. We had the breakfast in the morning which had plenty of variety and was extremely nice. Overall we would definitely recommend staying here as the staff are lovely, the rooms are comfortable and the pool is great. We lived the Shangri-La
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns