We stayed at the Shangri-La Cairns for a week and truly got a slice of Shangri-La as described in James Hilton's book! Definitely enjoyed our stay here and would gladly return to this hotel when we are back in Cairns.
As described by previous reviewers, the style of the hotel may not reflect its sister hotels in Asia. It is done in a more light and brighter style with less heavy fabrics and lighter colours. This suites the setting it is in as Cairns is sub tropical and when we were there the top temperatures were hitting the mid 30's. The service we received were no doubt very Shangri-La. Friendly, warm and welcoming.
The hotel was extremely busy and hence there was a bit of a wait as we arrived a bit early than the 2pm check in time. However, we were offered a free drink at the bar and Nicole was so polite and charming, how could anyone complain!!!!
The room was simply marvelous with a long balcony and views of the marina, the water inlet and hills across. It was spacious, clean and surprisingly quiet as we were near all the boats in the marina. We spent lovely mornings on the balcony before going for breakfast downstairs.
Kim was excellent in the Horizon Club at breakfast. It was very busy, yet he finds time to greet you and keeps everything ship shape. He was so good that you notice a marked difference on the days he is not there. The concierge does any good 5-star hotel proud. We hired a car and had it valet parked everyday. Even on the busiest of days, there is hardly a wait before it is delivered to the front door of the hotel.
All in all, a wonderful stay and a wonderful hotel. We are so inspired by this hotel that we are aiming to stay at another Shangri-La hotel when we travel later in 2014. Keep up the good work!!!
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns