Usually I am loathe to heap too much praise on big corporate hotel chains, simply because the environment is too standardised and the service too formalised. So we were pleasantly surprised to find this hotel catches a balance between the corporate glitz you expect from a Shangri-la, whilst the service was generally naturally delivered. We booked here as part of our honeymoon and staff at check in were very friendly and helpful. We upgraded to use the club facilities which turns out to be good value, and the food and drink is of a good quality.
The hotel is well located in Cairns, and out room over looked the harbour. Noise levels were low and the view beautiful. The room itself was very nice, clean and the bathroom very swanky.
The pool is very well appointed and the loungers plentiful with cushions. They also serve one of the best club sandwiches! Didn't really have any issues during our stay, I would definitely go back to stay.
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns