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“Best 5 start hotel in Cairns”

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Shangri-La Hotel, The Marina, Cairns
Ranked #9 of 64 Hotels in Cairns
Certificate of Excellence
Sydney, Australia
2 reviews
“Best 5 start hotel in Cairns”
Reviewed 9 April 2014

Srtayed at the Horizon Club suites, when you factor in free breakfast access to club facilitiies such as free canapes and cocktails from 5-7pm whey woyld you stay anywhere else. Spectular pool, pleasant, attentive service, exceptionally clean rooms and if you are trying to find room for improvment Im happy to note that refurmishments are occuring which will bring further elegance and refinement to this great establishment. I definently be back!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank 778deniseB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (625)
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English first
Brisbane, Queensland, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 April 2014

Booked into Shangra la twice recently and delighted with the service. Very friendly staff (front desk, security, cleaners) from the moment your greeted out of your taxi by concierge. Ba8 is excellent for business dinners with great service and delicious food. Would recommend spending that little extra on ocean view if staying longer than 1 night. Shower pressure excellent and comfy bed. Also good if you want to take the family to relax poolside-plenty of modern lilo's and no one seemed to object to the kids making noise. They were happy to remove the $ mini bar while the kids stayed to accommodate snacks. Great position overlooking the water & easy walk to lagoon, restaurants, woolies.

Room Tip: Ocean view
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Renee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innisfail, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2014

Huge rooms. Beds are super comfortable.Large bath tubs and love the seperate shower. Right on the ocean front. My favourite motel in Australia by far. Hotel's resteraunt (Norths) have the buffet breakfast of the century. Amazingly friendly staff.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Joe V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2014

Shangri La Hotel is in a great location with rooms overlooking the boating marina with mountain range backdrop; or northwards along the coastline and The Esplanade. Good restaurants on the ground floor with relaxing marina views while you eat. Had one bad meal at a 'fast food' Chinese in this location but generally all others were very good. Easy walking distance to city and other eateries. Would stay at this hotel again when visiting Cairns.

Room Tip: Marina View rooms have good views over the marina and mountains, very pleasant with reasonable size...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank CaroleAnne777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales,UK
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 April 2014

Stayed here for 3 nights in March 2013. As we had booked so early we were upgraded to,one of the Tower rooms on the 4th floor, which gave us great views over the Marina and rest of the Esplanade. The room was very spacious and the balcony a great bonus to sit out with a glass of wine at night. All the staff from were extremely pleasant, not one would pass without saying "good morning" . The breakfast was extremely good, and a delight to sit out on the terrace looking over the Marina. The hotel is close to the Esplanade where you could walk for miles along the sea front. There is an abundant choice of restaurants and shops in close proximity, with a small craft market on a Sunday along the Eaplanade.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank monambyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
Reviewed 6 April 2014

Had nice room close to pool, bathrooms a little dated and the bed a hard for my liking but otherwise great spot. Would stay again. Good variety of restaurants on the boardwalk close by. Staff very helpful and pleasant

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MnM6671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australian Capital Territory, Australia
Level Contributor
229 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed 2 April 2014

One of my favourite hotels in cairns but the room location will have a huge impact on how you enjoy it. Some room overlook a car park and are from giving you the best Shangri-La experience. It was built in the 1980's and the oldest rooms need updating. My advice is only stay in a confirmed sea view or marina view room. the car park rooms are best avoided as there is a general noise nuisance

Room Tip: the car park rooms are best avoided as there is a general noise nuisance
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrisbaneNewDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, The Marina, Cairns

Property: Shangri-La Hotel, The Marina, Cairns
Address: Pierpoint Rd, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Cairns
#8 Luxury Hotel in Cairns
#8 Romantic Hotel in Cairns
#11 Family Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Shangri-La Hotel, The Marina, Cairns 5*
Number of rooms: 255
Official Description (provided by the hotel):
Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more   less 
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Also Known As:
Shangri-La Hotel, The Marina, Cairns Hotel Cairns

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