Arrived here on the third part of our 3 week holiday, when checking in were asked if we wanted to upgrade to a marina view room which we agreed. The lobby was amazing with fountains, lights and high glass ceilings. Dont be fooled!
We went to our room which had an amazing view from the balcony of the marina and the rainforest, but the room was damp and smelt of something dubious. The bathroom was very old fashioned and dirty and needed ripping out and replacing. My partner had a shave and the sink was left dirty.
We didnt eat here and the bar was closed due to refurbishment.
We think the hotel was in a slow process of being updated, but shouldnt be asking you to spend more if the facilities arent there. Definately not a 4 star!
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns