We stayed at the Shangri-La in Cairns for over a week and I have to say this isn't the best hotel I have been to. Overall it's a good hotel, but I don't think it deserves a 5-star rating.
We had a room looking over the ocean, the room was not big, a little over crowded with 2 beds and a sofa etc, but pretty good in cleanness. The washroom was rather small and over period we stayed there, we discovered 2 cockroaches. The room service was alright, we have to ask a few times for extra towels though.
One of the biggest problems was that there was only one international AC adaptor, even though we brought one ourselves, when we tried to borrow a few from the front desk they always said they were out of stock. It was really frustrating seeing that we had 3 cameras, 3 cellphones and 2 laptops that needed charging.
The restaurant choice downstairs was really good, restaurant menu range from Thai to Italian.
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns