I stayed at this hotel for 3 nights with a friend and we had a fab experience right from the start. We arranged airport pick-up and were amazed (and somewhat amused) to find a limo awaiting!
The hotel was beautiful and our room was lovely, even though we didn't upgrade to a Marina/Horizon Club room. The room was spacious and very clean and the bathroom was nice too. Room service was great- our look was always left looking spotless and we would find anything we left lying around the room folded or neatly arranged.
The location was great and perfect for those who want to go out to the Great Barrier reef as it is right near the marina.
We found hotel staff extremely friendly and helpful. The only problem was that we were not able to check in early and the lady failed to inform us that there was a "Early Arrivals Lounge", so we spent 3 hours walking around aimlessly.
However, we had no other problems and were overall extremely pleased with our stay. We just wish we had arranged to stay there longer!
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns