When we booked this, I was very excited by the website, it looked just what we wanted and on arrival the outside, reception and pools looked just like the website. The pools are warm and tropical but I would have to describe the hotel as a tropical Butlins! The room layout was as per the the website although the decor was very plain and tired and in this respect, nothing like the pictures on the website and this was disappointing.
I am glad we went with a studio room so that my daughter could have a separate room from us - this was important as we were on trips that started early in the morning so we all needed to be able to sleep. The standard rooms looked quite small.
The air conditioning was useless and on inspection the filters were full of dust/dirt - this was stopping it functioning properly so we removed the filters and then it worked! The filters had obviously not been serviced for a while!
We had bed & breakfast board and the breakfast was fine, although juice was from a carton! I couldnt comment on the evening meal as I didnt have it. Staff were helpful because on the one morning we didnt have a trip we were late for breakfast but they helped my husband by providing him with the facilities to take breakfast back to the room for us. Breakfast is early enough to cater for those going on early morning trips.
Staff were helpful as they opened up the gift shop for me outside its usual opening hours when I needed a couple of bits.
The hotel has a shuttle bus to and from Cairns centre which is good value for money. It also has a shuttle service to the airport but once you have more than two people in your party it is cheaper to get a taxi.
Recently Cairns has agreed direct flights to China and this is very evident in that everything at the hotel is in English and Chinese. Lots of Chinese tourists who tend to use the pool at night and run around. I did ask them to keep the noise down due to our early morning starts and to their credit they did.
- Official Description (provided by the hotel):
- Cairns Colonial Club Resort is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Café (operates seasonally) or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include a Conference Centre and a Gazebo. It is easy to see why Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. Airport and City-centre transfers are available at a nominal fee. ... more less
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- Also Known As:
- Cairns Colonial Club Hotel Cairns
- Cairns Colonial Hotel
- Cairns Colonial Resort