We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Expensive”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Cairns Colonial Club Resort
Ranked #41 of 64 Hotels in Cairns
Sydney, Australia
1 review
“Expensive”
3 of 5 bubbles Reviewed 27 February 2013

Dinner was expensive, the servers always tried to up sell everything, do I want drinks/wine/entree/dessert/buffet bar?

NO I want your really expensive poorly cooked main.

They don't even give you your platinum rewards unless you explicitly ask them.

The concierge was so confused half of the time, forgetting receipts, one ripped my package without a second thought.


The location is too far from anything, would not go again.


  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flyingfrisbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review, 2 March 2013
Thank you for your comments following your recent stay. We always appreciate feedback and it helps us improve on our standards.

My apologies for what appeared not to be our normal level of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

698 reviews from our community

Traveller rating
    125
    264
    168
    87
    54
See reviews for
178
246
64
51
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 5 February 2013

We booked our room through short term accommodation cairns and courthouse realty cairns. When we arrived, we took two steps inside and walked straight back out!! The room we were given did not resemble any of the pictures on the web, very deceiving. The furnishings were old and damaged. The carpet and mattress were also old and very stained!! I would not stay in that room even if I didn't have a family!!
When we handed the key back, the receptionist was very rude and abrupt. We would have been happy to pay more for an upgrade however none was offered so we ended up cancelling our reservation and going elsewhere.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ConfusiousGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review, 15 February 2013
Thank you for your comments. We always appreciate feedback and it helps us improve on our standards.
The type of room selected has not been refurbished and is therefore offered at a very competitive rate for stays of four weeks or more. Unfortunately, as the Resort is fully booked, no alternatives were available. I am sorry this was not communicated to you in a more professional and courteous manner.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Cairns hotels

Townsville, Australia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 23 January 2013

Stayed at the Ibis Cairns Colonial Club (formerly All Seasons) only one night enroute to Japan. I did not expect much for the amount we paid for our family 3 share standard room including continental breakfast but was pleasantly surprised. The reception foyer was large, bright, airy, tropical and inviting. We were greeted with a smile and was no bother to store our snow ski equipment securely for us. Check in was a breeze. The room including the bathroom was spotless clean, beds were comfortable and tea/coffee making facilities were included. The rooms are set out in expansive tropical surroundings around a freeform large swimming pool area which looked inviting but we were unable to enjoy as we checked out early in the morning. Breakfast included was buffet style and ample. We could upgrade to include hot buffet for extra $11 each but chose not to and we were happy with the continental selections. Check out was stress free. Reception/Check in/Check out staff were pleasant and helpful. It is a older resort and I am sure there is ongoing maintenance to spruce it up but overall it ticked all the boxes for us and I will most definitely book a stay there again hopefully for more than 1 night next time. Oh and it is a convenient 5 minute drive from the airport.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CasuarinaGrub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Cairns Colonial Club Resort, responded to this review, 25 January 2013
We appreciate your comments and are pleased to hear that you enjoyed your stay with us.
Positive feedback is a great motivator for our staff and makes working in the industry rewarding.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
296 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 bubbles Reviewed 13 January 2013

Friendly staff, huge lobby, great Pool, beautiful garden.
Restaurant needs a bit of an upgrade. Tiles around the Counter where kitchen and salatbar is, were missing. Outside dining chairs needs new covers but otherwise it looks clean.
We had the Veal scallopini which was a bit disappointing, the sauce was not creamy and the taste was not as good. The salatbar was too expensive and again the taste was not great. The cakes were bland and the water for Coffe and tea was luke warm could get the tea to develop.
The view from our table was nice.We looked directly onto the Pool.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hhx2_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review, 18 January 2013
Thank you for your comments and feedback following your recent stay. We are sorry you did not enjoy your meal, the Team would have been happy to replace.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 8 January 2013

Location: 8 minutes drive to the city.
Facilities: poolsl, tennis court, 3 car parks (to minimise walk in the humid sunshine), restaurant and pool side bar restaurant.
Food: nice. Continental breakfast includes a variety of fruits and nice warm pastries.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carla3011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review, 9 January 2013
Thank you for your comments following your recent stay. We greatly appreciate you taking the time to let us know of your enjoyment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
1.3 mi away
Palm Royale Cairns
Palm Royale Cairns
#30 of 64 in Cairns
3.5 of 5 bubbles 461 reviews
0.9 mi away
Reef Palms
Reef Palms
#3 of 64 in Cairns
4.5 of 5 bubbles 554 reviews
1.6 mi away
Coral Tree Inn
Coral Tree Inn
#18 of 64 in Cairns
4.0 of 5 bubbles 470 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Tropical Heritage Cairns
1.3 mi away
Cairns Queens Court
Cairns Queens Court
#25 of 64 in Cairns
3.5 of 5 bubbles 457 reviews
0.8 mi away
Cairns Sheridan Hotel
Cairns Sheridan Hotel
#19 of 64 in Cairns
4.0 of 5 bubbles 322 reviews
Show Prices
Show Prices
Show Prices

Been to Cairns Colonial Club Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cairns Colonial Club Resort

Property: Cairns Colonial Club Resort
Address: 18-26 Cannon St | Manunda, Cairns, Queensland 4870, Australia (Formerly Ibis Styles Cairns Colonial Club)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Cairns
#26 Luxury Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cairns Colonial Club Resort 4*
Number of rooms: 315
Official Description (provided by the hotel):
The Ibis Styles Cairns Colonial Club is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Cafe or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant to something more casual at the Poolside Cafe. Work up an appetite on the tennis court. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, the Ibis Styles Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include games room and a Conference Centre. It is easy to see why the Ibis Styles Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. Airport and City-centre transfers are available at a nominal fee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), Ebookers, Booking.com, Odigeo, Agoda, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Cairns Colonial Club Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cairns Colonial Club Hotel Cairns
Cairns Colonial Hotel
Cairns Colonial Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing