We have stayed here twice before and been delighted, but this time we were a little disappointed. Standards seem to have fallen since we were last here 4 years ago and several services that were previously free ie:shuttle bus, now have a charge.
Because we are smokers we booked a superior room with private terrace/garden. It was littered with bottle tops, ring pulls and dead leaves. The white garden furniture was absolutely filthy, and there was a nest of flying ants in the wall which made it unpleasant to sit out there.
The pool was just as lovely as we remembered but again the white sun loungers were filthy.
Our room was extremely comfortable and well serviced, but the carpet had several nasty looking stains and the fridge was running with water.
Breakfast was excellent and the restaurants always clean.
The staff at this hotel are the best, always helpful and friendly. We remembered some of them and it was like meeting up with old friends.
All things considered, we did enjoy our stay and would stay again.
- Official Description (provided by the hotel):
- Cairns Colonial Club Resort is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Café (operates seasonally) or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include games room and a Conference Centre. It is easy to see why Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. Airport and City-centre transfers are available at a nominal fee. ... more less
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- Also Known As:
- Cairns Colonial Club Hotel Cairns
- Cairns Colonial Hotel
- Cairns Colonial Resort