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“Good facilities but a bit run down”

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Cairns Colonial Club Resort
Ranked #42 of 64 Hotels in Cairns
High Wycombe
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good facilities but a bit run down”
Reviewed 18 February 2010

WE were moved herewhen our preferrd accommodation sold out, so not our choice
however it's a large place with good facilities - pools etc, but a bit run down. The place needs a good refurbishment.

Because we had transferred, we kept the old (very cheap price) and had the the bonus of a good upstairs room overlooking one of the pools. Some of the ground floor rooms were overlooked - a bit like motel rooms, so insist on an upstairs room.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RTWTraveller2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Cairns Colonial Club Resort, responded to this review, 19 May 2010
Thank you for your review as we continue to make improvements to our surrounds. We look forwar to the possibility of welcoming you back to Tropical North Queensland and to the Cairns Colonial Club Resort - Paolo Gambino - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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698 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
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English first
Swansboro, North Carolina
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 30 December 2009

With three young children, it is becoming very difficult to find a hotel that can accommodate us in just one room. Most hotels do not allow more than 4 people in a room therefore it was wonderful to arrived at 2:00 a.m. for our 7 night stay and find 3 single beds already set up for our children. The linen was very clean, practically new. The room had a refrigerator and a sink, with dishes in the cabinets, and two TVs with very few channels (one in the bedroom, the other in the sitting area where the kids were staying). The room itself was dated, small, and old looking, but again very clean. The staff was very friendly; the laundry rooms throughout the facility were very convenient; the three pools were great and had plenty of sitting and clean towels. We thought the restaurant was very expensive (about $15 for a tropical breakfast and $23 for the cooked one) and the runny egg substitute were quiet unique, but the french fries by the pool were worth every penny. Unless you are planning on renting a car, this hotel is not within walking distance to anything, and the free shuttle service end at 6:00 p.m. which would force you to eat at their restaurant or pay for a taxi.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yara001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 December 2009

The rooms are decent. They are clean and have fridges. Some people on my tour complained of bugs in the rooms but I didn't have a problem.

The pools and the resort grounds are very cool. The resort is located kind of far out of town and their shuttle service wasn't very good, so expect to take a cab to and from town.

I will say it was nice to be outside the hustle and bustle of the town center, if you are looking to relax. If you are looking to hit up the nightlife in Cairns, you should probably stay in a more central location.

Beers and food at the poolside restaurant/bar is decent and not over priced.

The internet is kind of expensive. There is a fitness center with really old equipment but it is better than nothing. FYI there is no treadmill.

  • Stayed November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soccermike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
Level Contributor
65 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 December 2009

Stayed here for 3 nights after a recommendation from a friend who stayed here a couple of years ago. The hotel just seemed a bit run down and hardly open at all. Everywhere closed early even when we were sat eating and drinking as they were not busy - not exactly what we wanted to hear on our wedding anniversary and wanted to make a special night of it. We spoke with another couple who had been going there for 10 years and they said they wouldn't be returning again as it had deteriorated so much.

The hotel appeared to be in the middle of nowhere - it seemed like an industrial estate and even though there was a courtesy coach they stopped pretty early and a taxi cost about 25 dollars.

The fact you had to pay for Internet access also did not impress me much - especially as it was soo dear. The room was generally clean but there were ants all over it around the headboard and by TV as well as in the bathroom.

Free transfers to and from the airport were good and the staaff were generally pleasant especially a nice Malaysian waiter who couldn't do enough to help us. The food in the restaurant was quite nice but a fusion cooking that just didn't work . We tried the poolside cafe for another option but the food was just not good.

The reception staff who helped us to organise our trips were superb and were very helpful. On the whole I wouldn't choose to stay there again but would stay in town as the hotels seemed much nicer.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank makinupforlosttime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville Beach, Florida
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 November 2009

Decent resort, but not close to anything. Better off staying closer to city center on the water. We stayed here only one night because the Mike Ball Dive trip picked us up here incredibly early and we didn't want to hassle with getting here from another hotel. Also, there is a soccer academy next door, so there were tons of kids running around. There were lots of swimming pools and activities for children, so probably nice for families, just not our cup of tea.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank h00snels0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2009

We had to buy a mozzie zapper as soon as we arrived. The minute we opened our hotel room, we were greeted with a dozen mozzies, I know it is the tropics but we did not expect their presence in our room. The furnishings and decor around the whole place look tired, although the staff were quite friendly and helpful it does not deserve its proclaimed 4 star rating on Virginblue's website!
A few positives that I didn't know: they provide towels for reef visits, free suntan lotion and aeroguard at the cafe and guest facilities for early arrivals and late departures.

  • Stayed November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomatoFaceSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
1 review
Reviewed 31 October 2009

We choose the Cairns Colonial Club Resort through the Trailfinders Brochure. We stayed there for 4 nights and I have to say we were very glad we did. The resort is big and the rooms are clean. The onsite snack bar is ideal and the breakfast buffet is a good value. Coaches that take you on daytrips to Karanda and the Great Barrier Reef pick up at 8am. The staff are friendly and very helpful and the onsite shops have most things that you need. There is a room with internet access so you can check your flights are still going ontime, or if you are like me just check on your emails or the latest sports results from back home.

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fosterite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cairns Colonial Club Resort

Property: Cairns Colonial Club Resort
Address: 18-26 Cannon St | Manunda, Cairns, Queensland 4870, Australia (Formerly Ibis Styles Cairns Colonial Club)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Cairns
#26 Luxury Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cairns Colonial Club Resort 4*
Number of rooms: 315
Official Description (provided by the hotel):
The Ibis Styles Cairns Colonial Club is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Cafe or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant to something more casual at the Poolside Cafe. Work up an appetite on the tennis court. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, the Ibis Styles Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include games room and a Conference Centre. It is easy to see why the Ibis Styles Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. Airport and City-centre transfers are available at a nominal fee. ... more   less 
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Also Known As:
Cairns Colonial Club Hotel Cairns
Cairns Colonial Hotel
Cairns Colonial Resort

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