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“The Royal Treatment”

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BreakFree Royal Harbour Resort
Ranked #4 of 64 Hotels in Cairns
Certificate of Excellence
Adelaide, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The Royal Treatment”
Reviewed 6 October 2012

I would like to thank the manager, Brian of BreakFree Royal Harbour for the outstanding efforts of making my stay at the most comfortable level possible. I was located at the fifth level overlooking the esplanade and the ocean was so breathtaking. I appreciated the help he has given my mother and done his very best to help her with the disability access in the room as well. There is a kitchenette with fridge and kitchen utensils and cooked our home cooked meal. There is a pool and bbq facilities. It's very close to the shops, banks, bus station and town is only 10 minutes of walking distance.I would strongly recomend that everyone when wanting to stay at an appartment in the centre of town and the gorgeous lagoon to stay at BreakFree.
Thank you as well to the wonderful girls at the desk for your help as well... We miss you already xxx

Room Tip: The higher the room the the lower the noise. My fifth level appartment was just right
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  • Stayed September 2012, travelled with family
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Helpful?
2 Thank Mytrips123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, 11 October 2012
Dear Mytrips123,
It was a pleasure to help you both with your special needs, your appreciation makes us all feel very good. Thank you very much for your review.
Cheers
Brian
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English first
Sydney, Australia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 September 2012

Convenient location, close to shops, restaurants, cafes, marina and esplanade lagoon. All tours we did picked us up from hotel location. Great added bonus of a dedicated tour bookings desk that were very helpful even though we arranged most of our tours prior.

Nice reception and pool/BBQ area and facilities and attentive friendly staff. Slightly unorthodox one bedroom layout with a shower designed for couples and not quite a full kitchen with no oven (would describe more as kitchenette) but had everything we needed for a 4 night stay to see the sights of Cairns. Would go back.

  • Stayed September 2012, travelled on business
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Helpful?
1 Thank Carlz135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, 11 October 2012
Dear Carlz135,
Many thanks for your review, we hope to welcome you back one day soon.
Cheers,
Brian
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Launceston, Australia
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 September 2012

My wife and I have stayed here twice recently on the fourth and sixth floors overlooking the pool. Our apartmens had a spa and were roomy and comfortable. The views looked across the Esplanade and out across the bay. It was a pleasure to sit out on the balcony, have a glass of wine and watch the cruise ships returning from the reef while the sounds of music drifted up from the park and pool area across the road. Immediately below the hotel are a number of restaurants and also the night markets so we did not have to walk far to obtain an evening meal. The staff are excellent and in particular Meegan at reception who helped with our booking, also helped us with storage of cases while on a tour and found us a park for our hire car when no space was obvious. This location is the best in Cairns and we have stayed in a few others not as good. If visiting for the first time ask the cabbie to drop you at the Abbott St entrance. This was one hotel we did not want to leave. Do yourself a favour.........

Room Tip: Book a seaview room, the higher the better. The extra fee is worth it.
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  • Stayed August 2012, travelled as a couple
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Helpful?
2 Thank Seagullz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, 18 September 2012
Thank you Seagullz for your kind words. We hope you come back and stay with us again and again. Maybe next winter - it's such a long way from Tasmania.

As you mentioned, anyone arriving by car or taxi should come to our Reception which is located on Level 1 (up the ramp above the Night Markets), 60 Abbott Street, Cairns. This is the back of the building where the parking is - leaving all the front of the building for the pool, gardens and rooms with wonderful outlooks.

Cheers
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Sydney, Australia
Level Contributor
191 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 13 September 2012

We found this resort through the Virgin Australia Blue Holidays area on the VA website.
We were after a 1 bedroom apartment with an ocean view, & in that regard, it almost met our expectations.
The unit was well laid out & had everything we needed for a great stay.
There was a washing machine & drier, separate units, in the kitchen but no dishwasher.
Ther spa bath in the bathroom has the shower over it, so you have to step up & over into it to shower. Probably not good for an elderly person or one with mobility issues.
The toilet bowl had a large crack in the base, but this didn't worry us at all.
The bed was comfy & the sheets were clean & crisp!
Receptions staff were friendly, including the after hours manager, who let us in after an 1130pm flight!
The location over the night markets was great & across the road from the Esplanade & reef terminal was excellent too.
The only negatives I could find were that someone else's sock was found under the bed & the lampshades in the bedroom, loungeroom & both bin lids hadn't been wiped down for a long while!

I would recommend staying here.

Room Tip: When asking for ocean view, ask for an apartment that is at the front & centre of the building...
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  • Stayed September 2012, travelled as a couple
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Helpful?
1 Thank Bubbles-in-Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, 18 September 2012
Dear Bubbles-in-Oz

Many thanks for your positive comments and I will attend to the dusting issues and even the lost sock. Every comment was worth the effort to write so it's worth the effort to fix. I am the after hours manager as well as the before and during hours manager!
Cheers
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Colombo, Sri Lanka
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 September 2012

The hotel is conveniently located near the nightmarkets and in close proximity to restuarants,cafes and stores. We were in a 1 bedroom apartment on the 3rd floor with a garden view. The rooms are spacious and comfortable.We found Franseca who manned the front desk at the hotel to be very friendly and helpful in making all our tour arrangerments. She along with the manager, Brian was helpful in getting our missing luggage.

Room Tip: A room with an ocean view on a higher level would give you a superb view.
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  • Stayed August 2012, travelled with family
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Helpful?
Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, 10 September 2012
Thanks for your kind comments Dave. We were only too happy to help you recover your luggage which included vital medication. It was a good outcome and we appreciate your review.
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Adelaide
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 September 2012

Recently I stayed here with my 3-year old daughter in a 1 bedroom aparment. I had asked for garden view room (because it was less expensive!), but we were given one on the 2nd floor right in front of the pool and with views out to the sea - it was a lovely surprise! The apartment was a good size, however it wasn't quite as clean as it could have been - otherwise I would have given this Rating 5. The room was also surprisingly quiet given that it is located right on the Esplanade. Location and extremely helpful and friendly staff certainly made our stay wonderful.

  • Stayed August 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank BernAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, 10 September 2012
Thank you for your comments and I will have a closer look at the cleanliness issue. We are always striving for positive reviews and these have been forthcoming over the last year. But we must never become complacent, so I take your point.

For those who have not yet visited BreakFree Royal Harbour I just want to clarify that our Garden View Rooms are located on levels 2 and 3. Those on level 2 open onto the garden and pool area, those on level 3 have a balcony overlooking the garden and they all face to the ocean with ocean glimpses through the trees. Then our Ocean View Rooms are on levels 4 to 7 inclusive. The extra height allows for lovely views over the lagoon and out to sea.
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Sydney
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 August 2012

The hotel is in a good location. Across the road from the park, adjacent to cafes, restauarants and above the night markets.
Rooms are a good size. However the pool is somewhat small.
The internet at $2 for 10 minutes was a complete rip off considering it is very slow. I suggest you use internet cafes up the street,
Parking can be restricted with 1st in 1st served.
We only stayed 1 night on the 1st floor. If we were there longer would hace preferred room up higher with good views.

Room Tip: Get room up high with ocean views. You will pay more than for garden views.
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank kezzastrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian T, General Manager at BreakFree Royal Harbour Resort, responded to this review, 7 August 2012
Thanks for your review. May I just add some info for other readers - the computer in the lobby costs $2 for 10 minutes. Most guests who use this computer just want to print out their boarding passes and for this it's perfect. There is wi-fi in our rooms but it is not free. Both the wi-fi and the lobby computer are provided by a separate company. Parking is free and not restricted. There are many parking spaces for BreakFree guests and at this time of year it's possible that they might all be in use. However there are plenty of other free spaces that we can direct our guests to - just ask at reception. Cheers
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Additional Information about BreakFree Royal Harbour Resort

Property: BreakFree Royal Harbour Resort
Address: 73 - 75 The Esplanade | Cars enter at 60 Abbott Street (Level 1), Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Cairns
#3 Luxury Hotel in Cairns
#10 Romantic Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BreakFree Royal Harbour Resort 4*
Number of rooms: 36
Official Description (provided by the hotel):
Cairns is the primary gateway to the Great Barrier Reef, Daintree Rainforest and Tropical North Queensland's outback. From a great waterfront location overlooking Trinity Bay and the spectacular Cairns Lagoon, BreakFree Royal Harbour is perfectly positioned for guests to enjoy the best of this vibrant tropical city. The resort is within walking distance of Cairns CBD and the bustling hub of the Esplanade's restaurants and cafes. The famous Cairns Night Markets are on the hotel's doorstep and the Reef Casino is nearby. BreakFree Royal Harbour offers self-contained one bedroom garden spas with a private courtyard and one bedroom ocean view spa apartments with a private balcony all including kitchenettes, laundry facilities, spa, air conditioning, internet access, ironing facilities, hair dryer, digital TV and a VHS/DVD player. From the level two pool deck, guests can enjoy views of the ocean, Cairns Lagoon and the passing parade of marine vessels heading out to the Great Barrier Reef. Guests can enjoy recreational facilities including a swimming pool with sun deck and shade, gymnasium and BBQ facilities. Cairns is a city of many moods. The crisp clear air of its mornings, the tropical warmth of its days, as well as balmy nights lit by the moon shining over Trinity Bay offer an unmatched appeal and BreakFree Royal Harbour is the place to enjoy it. Please note: For guests arriving by car, including taxi, please arrive at our rear entrance where Reception and car parking is located - Level 1, 60 Abbott Street. This is above the Night Markets. ... more   less 
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Also Known As:
Breakfree Royal Harbour Hotel Cairns
Breakfree Royal Harbour Cairns

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