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“wouldnt recommend and wouldnt stay again”

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BreakFree Royal Harbour Resort
Ranked #4 of 64 Hotels in Cairns
Certificate of Excellence
sydney
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“wouldnt recommend and wouldnt stay again”
Reviewed 6 February 2010

complained about ants in apartment gave me a tin of spray.dont mind ants in so called kitchen but dont like sharing my bed with them.stayed in same star rating motel in port douglas for the same amount as i paid here with it being 10 times better.complained via email as well as reception but nothing was done i am very dissapointed and wont stay there again or recommend to anybody.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank christina045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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674 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
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Perth
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 October 2009

After a recent stop through in Cairns, we had a great stay at the Breakfree which is located right on the main stretch of Cairns.

We used an Entertainment Card for a good discount here and are glad we found this gem among a sea of mediocre hotels in Cairns. These are apartments and in a great location, overlooking the Cairns Lagoon. It is perfect because the pool is on the 2nd floor terrace which means you can take in the atmosphere of the Lagoon with less people on mass! The day we were there, the band stand was going and the music was magical.

There were also BBQ facilities on the terrace which we did not use but which would have been great if we had been there longer. Rooms were full fitted and well situated with ocean views. The balcony was great and opposed to some other more expensive hotels that are recommended on tripadvisor our balcony was much more roomy with a better view!

Spa in the room was also a great bonus, very big. The only thing that could use improvement would be to fix up the bathroom, the rest of the unit is very modern. Also was great for us as we were in the middle of a long trip and needed the laundry facilities. The staff were friendly and helpful and even though they don't work long hours as it is not a hotel, we did not have a problem with service at all.

We'd definitely come again.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank World_Explorer10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria,
1 review
Reviewed 30 September 2009

I have been to Cairns three times and this was the first time staying at this hotel. The location is brilliant. There are wonderful views over the lagoon and ocean, the night markets are down stairs. We were in room 608 and didn't find it noisy. They don't clean your room daily, which we knew before booking, but that is what keeps the costs down. The hotel itself had a strange smell, it seemed to be worse after they mopped the floors. Overall though, if you want a cost effective hotel in an excellent location book at this hote.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wodrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
93 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 August 2009

After reading various comments about this place, I have decied to book an apartment for 3 nights. When I first arrived, I had trouble finding the reception as it is not on the ground floor. The front entrance is kind of a tour booking desk and you have to walk past it and pick up a phone to get reception to sent the lift down to the ground floor. How bizzard!

The apartment we have been allocated is facing the NW - don't get the morning sun but plenty of sun in the afternoon. All the apartments are facing the Cairns lagoon and have good ocean view. Adjacent to Breakfree are all the resturants from the Esplanade and their air-con systems generate so much noise that you will find it rather disturbing sitting out at the balcony. We are on level 5 (508) and we can hear it loud and clear! I think the best rooms are 03-06 as they have a more direct ocean view.

Breakfree is part of the Stella Hospitality Group and it is probably ranked at the lowest level of accommodation standards. The apartment needs to be frenshened up - paint is peeling off on walls. Kitchen and bathroom are very dated - they are going through a refurbishment program but from what I can see is that they are only re-painting all the apartments. No change to kitchen, bathroom or furniture.

The microwave oven doesn't seem to work properly - takes almost triple the time to heat up food and drinks than normal. The washing machine vibrates so much that you think it will tip over! The place isn't that clean - you can see plenty of dust on the blinds, coffee table, bedside tables. The floor feels sticky - I didn't dare to walk on it bare feet!

Overall, I don't feel I am getting my money worth in terms of quality of the apartment. The only positive comment I can make is the location - right next to everything!

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank au_syd_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
2 reviews
Reviewed 23 May 2009

I organised this accommodation for my in-laws for their anniversary. The really loved it their three nights there in a 1 bedroom spa unit. I especially appreciated the great service from the staff (Mark) who was really helpful. Thanks!

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinaMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 April 2009

Stayed at BreakFree Royal Habour over Easter 2009. The hotel is very well situated being right on the Esplanade. We stayed in Room 701 on the very top floor. We overlooked the lagoon and ocean. The view was second to none. Right under the hotel is all the cafes, restaurants and bars that one could want. The room was nicely decorated but the bathroom and kitchen could do with a renovation. Even in our studio/one bedroom apartment, we had a nice verandah which comfortably seats four around a table. Rooms are not made up each day (like hotels). However, if you are only there for a few days it may not matter. Had washing machine, but no dryer or dishwasher. Had clothes drying rack on verandah. No on-site room service, but you can order food from about twelve restaurants in the area who will deliver to your door (menus in room). And there's a bit of booze for purchase at the reception. Would highly recommend this place for anyone who wants to walk to everything in Cairns, and would prefer an apartment over a hotel.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeeOfBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth, western australia
Level 4 Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 December 2008

This is as good as all the other reviews said. It was so fantastic to be close to all the night spots in Cairns. I thought the room was very comfortable and the spa bath in each room is a nice touch. Like the other reviews I found the lady on the tour desk great and one big tip is to book the tours through her as they are cheaper than most of the websites quote. I would stay there again anyday.

  • Liked — The location and room facilities
  • Disliked — The complicated check in after hours
  • Stayed November 2008
    • Location
    • Check-in / front desk
    • Rooms
Helpful?
1 Thank shed_gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BreakFree Royal Harbour Resort

Property: BreakFree Royal Harbour Resort
Address: 73 - 75 The Esplanade | Cars enter at 60 Abbott Street (Level 1), Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Cairns
#3 Luxury Hotel in Cairns
#10 Romantic Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BreakFree Royal Harbour Resort 4*
Number of rooms: 36
Official Description (provided by the hotel):
Cairns is the primary gateway to the Great Barrier Reef, Daintree Rainforest and Tropical North Queensland's outback. From a great waterfront location overlooking Trinity Bay and the spectacular Cairns Lagoon, BreakFree Royal Harbour is perfectly positioned for guests to enjoy the best of this vibrant tropical city. The resort is within walking distance of Cairns CBD and the bustling hub of the Esplanade's restaurants and cafes. The famous Cairns Night Markets are on the hotel's doorstep and the Reef Casino is nearby. BreakFree Royal Harbour offers self-contained one bedroom garden spas with a private courtyard and one bedroom ocean view spa apartments with a private balcony all including kitchenettes, laundry facilities, spa, air conditioning, internet access, ironing facilities, hair dryer, digital TV and a VHS/DVD player. From the level two pool deck, guests can enjoy views of the ocean, Cairns Lagoon and the passing parade of marine vessels heading out to the Great Barrier Reef. Guests can enjoy recreational facilities including a swimming pool with sun deck and shade, gymnasium and BBQ facilities. Cairns is a city of many moods. The crisp clear air of its mornings, the tropical warmth of its days, as well as balmy nights lit by the moon shining over Trinity Bay offer an unmatched appeal and BreakFree Royal Harbour is the place to enjoy it. Please note: For guests arriving by car, including taxi, please arrive at our rear entrance where Reception and car parking is located - Level 1, 60 Abbott Street. This is above the Night Markets. ... more   less 
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Also Known As:
Breakfree Royal Harbour Hotel Cairns
Breakfree Royal Harbour Cairns

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