Food below average. Buffet breakfast food was always cold and overcooked. Room was uncomfortable. Pool beautiful. Overall Cairns was fantastic but believe the Novatel Cairns could be better. I would probably still recommend the motel to family and friends due to location only. We do a lot of travelling and believe this motel needs to look at it's overall presentation and service.
The Location is perfect for a leisurely stroll along the boardwalk and to escape the nightlife of Cairns. The facilities were all that you need. Our room had 2 double beds, would have preferred a queen.