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“Great resort feeling hotel”

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Novotel Cairns Oasis Resort
Ranked #21 of 63 Hotels in Cairns
Reviewed 21 July 2013

Really nice hotel with comfortable room and resort-like feel to the place. Great breakfast and easy walk into the main shops/restaurants/markets. Check in and check out was very easy and the staff are all friendly. The only thing I would fault is the bathroom sink which had an old looking counter top which made a generally nice bathroom look old and worn.

  • Stayed: July 2013, travelled as a couple
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Thank Erry89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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A TripAdvisor Member
melbourne
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Reviewed 21 July 2013

loved the location Avis car hire across the road the outdoor pool was very attractive and family friendly meals in the restaurant were very good and well priced if you have a accor card and service was good would stay again the rooms were clean and the view from the balcony was good

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

This was certainly one of my favourite hotels in Cairns, I have stayed here in many occasions and always felt some degree of loyalty to it. But after my last stay, all I can say is 'never again.' Not only did my second floor room smell strongly of mildew, the carpet was a disgrace - dirty and wet in parts - the walls very scuffed, and everything else poorly maintained. I understand times are tough in the hotel industry, but once the budget slashing on things like maintenance, amenities and staff training become glaringly obvious to the guest, I think there is a real problem.
Sure, the pool area is great, and if this is your only criterion then you will enjoy your stay here. But standards have definitely deteriorated, and even check-in and check-out at peak times have become a free-for-all with no apparent queuing and disinterested, snappy staff. Thanks for the memories, Oasis, but I will be staying elsewhere on my future visits to Cairns.

  • Stayed: July 2013, travelled on business
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Thank dr_iggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank brogers279
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this reviewResponded 22 July 2013

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Reviewed 18 July 2013

Thanks Novotel for a great 3nite stay. Got a fantastic deal $149 for 4 inc breakfast. Location was perfect, 1 block back from he esplanade. Minutes walk to take the kids down to Esplanade Lagoon. Easy to go out for dinner have a vino and walk home. Kids loved the pool, its massive loved the beach part. Kids played with sand buckets whilst the hubby and I had a cocktail at the pool bar. Breakfast was your standard buffet, plenty of choices and we all let feeling full.. Service was great and the hotel was full. 2 minor negatives, and they werent an issue.. The hot water at breakfast for my tea was luke warm if that.. And in the rooms would be nice if they had a king/queen bed and a double instead of 2 x doubles
Will definately stay here again if I can that deal..

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
Thank CycloneDarwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

We stayed for 4 nights. It was a nice place and very central. Would have preferred to have a room over looking the pool area as we were put overlooking the road on a lower level. Breakfast might have been nice but wasn't included. Very busy hotel. Flight attendants stay there.

Bartender at the pool bar was very attentive and a nice guy. Sitting by the pool was relaxing. Welcome drink was a good idea. Recommend it to families. Had a good stay.

Room Tip: As for pools looking over the pool area and away from the bats.
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  • Stayed: July 2013, travelled as a couple
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Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank micheal_j_cole
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Cairns
Price Range: £78 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Official Description (provided by the hotel):
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns

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