Great hotel. If you want a place very central to the city with a fantastic pool complete with beach & swim up bar, then this one is for you. A great place to relax. note: bar/food doesn't open until 12 noon.
It's a pleasant short walk along the esplanade to the city where there are lots of cafes & restaurants & they have tour information in the lobby if you want to visit the reef & other sights around Cairns..Definately recommend this hotel.
Thanks for taking the time to let Trip Advisor readers know how much you enjoyed your stay at the Novotel Cairns Oasis Resort.
I am pleased to read that you liked the large resort style pool and our central location.
We look forward to welcoming you back to Novotel in the future.
this place is rather rundown. sure it has a nice pool area, but its not that clean either. The walls of my second floorn room were marked, and the whole room smelt of mold. did not eat there, but everything seemed pricey. lots of tour groups.
We recently stayed for two nights and will not be coming back due to the bat problem,it is disgraceful at best and think maybe the council should certainly address it,the smell and noise was annoying and had to dodge them everytime we left the hotel to make sure they wouldn't crap on us,not enjoyable at all,we could hear and smell them a block away,certainly would not stay here for a formal occasion.POSITIVES were the great staff who were accommodating,interior was nice,room was room decent ,pool was great looking notsure if i would sun bake tho,location was good,within walking distance of cbd,buffet breakfast was fantastic but unfortunately won't be here again until the bat problem is addressed
Great stay. Sorry it was overnight only, but we had a flight early the next day.
Right then, we were upgraded to a suite which was sweet. had the most comfortable beds, and nights sleep.
Booking in was an issue as there was only one girl on reception and there were 4 of us waiting. Apart from the bloke in front of me, everyone was cool as she was doing the best she could.
We had room service dinner - usual room service stuff, but the breakfast was sensational.
All in all, good value, and yes, we'd stay again
We are glad to read that you enjoyed your stay at the resort and that you got a good night's sleep. While I am sorry to learn that it was slow to check-in to the resort I am pleased to discover that you felt we represent good value and that " ... breakfast was sensational".
Hopefully next time you stay with us it will be for more than one night.
We stayed here with a tour group. As someone mentioned previously the beds are very soft. However, the service we had by the front desk was very good. They changed our money for a very good rate compared to any currency exchange, free Wi-Fi available in the lobby, and they are located in a nice walking distance to many restaurants. The restaurant is only OK for a super buffet. The breakfast buffet was better with them having pastries of all kinds, several kinds of bread for toast, local sausage, several cereals, fruits, and something that resembles spaghettios or beans (one or the other never both). The rooms are what I would call typical American having a blow dryers and a mini fridge mostly stocked. We would consider staying here again.