We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Cairns Oasis Resort
Ranked #22 of 63 Hotels in Cairns
Reviewed 2 December 2013 via mobile

Perfect location, Excellent pool (and pool bar!), clean rooms, well functioning air con, staff reasonably helpful and friendly, superb buffet breakfast! Only one little thing that annoyed me (and no, not even the bats bothered me in the slightest) there was no mini bar in our room! I am being quite petty, however all we wanted when we checked in, was a beer and a sparkling water. Seemed quite odd not to have a mini bar.
Overall a great stay and would highly recommend this hotel.

Stayed: November 2013, travelled as a couple
Thank Krisstylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,370)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,151 - 1,157 of 2,371 reviews

Reviewed 28 November 2013

I recently had to stay in Cairns and the company provided accommodation at the Novotel. I have to say that I am glad I didn't have to pay for this as I would have been terribly disappointed! I would rate this property at one above a backpacker hostel. staff were adequate but certainly not happy and helpful. Rooms are bland, nothing on the walls, bathroom is cramped, if you are more that 6 foot 2 you will have a real problem as the ceiling is very low! Bed is not very comfortable and carpets tired. Hallways are musty and dirty and overall I would say that the stay was a disappointment! If you have an option try somewhere else! My room had an interesting noise coming from the air conditioner as well, sounded like someone was tapping on the window!

Room Tip: Watch out for the bats!
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MollyAust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Karensfamily
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 November 2013

Our reservation paperwork confirmed a Superior King Bed Room was booked however, the propertys' system did not indicate this. Upon check in we were not allocated a Superior Room and, due to no Superior Rooms available, we spent our first night in a twin room. A discussion with the manager and a $50 food & beverage credit later, we spent the remainder of our 4 nights in a Superior Room. The property was in walking distance to the Cairns Esplanade, where cafe's and restaurants are a plenty and to Cairns Central Shopping Centre.
I found the staff to be friendly and professional. The aircon in our Superior Room was quiet and kept our room comfortable - due to the humidity in Cairns the aircon was kept on the entire time and it coped very well.
"Happy Hour" at the bar between 530-630pm is well worth it - $6 basic spirits.
Plenty of Parking out the front of the property - free 3hr centre parking during 830am-5pm.
Beds were a little too soft for us but .... different strokes for different folks
We had Accor Special Rates, which made this stay a very god one ..
Would definately stay here again at those rates.

Room Tip: Superior King Bed Rooms overlooking the Pool
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelBug735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

The location of this hotel is fantastic. Facilities are great and the resort style pool if wonderful. The pool and the gardens have a wonderful tropical feel. The tour desk on the ground floor can help with all tours and have some great unbiased views, as they do not receive commission. Breakfast was very varied with everything and anything that you could possibly want, well worth the money. There is happy hour at the bar, where the staff are very friendly and you can also get something to eat.

Room Tip: Choose a room overlooking the pool, on the upper floors and away from the bats residing in fruit tre...
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travellers693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank John G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 November 2013

Filthy room, filthy lifts, rude staff. Painting over dirt won't actually remove the dirt. Lifts are grubby and haven't seen a decent scrub for sometime. Dining stuff ignore you then can't wait to take your plate before your finished. Was never offered a drink with meal. Very, very average all round

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Rose K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.1 mi away
DoubleTree by Hilton Hotel Cairns
0.5 mi away
Pullman Cairns International
0.4 mi away
Shangri-La Hotel, The Marina, Cairns
Show Prices
Show Prices
Show Prices
0.3 mi away
Cairns Plaza Hotel
Cairns Plaza Hotel
#11 of 63 in Cairns
1,152 reviews
0.4 mi away
Hilton Cairns
Hilton Cairns
#6 of 63 in Cairns
2,330 reviews
0.9 mi away
Holiday Inn Cairns Harbourside
Show Prices
Show Prices
Show Prices

Been to Novotel Cairns Oasis Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Cairns
Price Range: £76 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Official Description (provided by the hotel):
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Odigeo, Agoda, Expedia, TripOnline SA, Hotels.com, Evoline ltd, HotelsClick, Ebookers, 5viajes2012 S.L., Cancelon, HotelQuickly and getaroom.com so you can book your Novotel Cairns Oasis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing