I stayed here for two nights while in cairns for work. The hotel is a 4 star and looked lovely so I thought I would try it out.
Much to my disbelief this hotel is not up to a 4 star standard. The common areas look like they haven't been cleaned in months and all the walls are dirty. We stayed in room 266. The beds were horrible, my colleague slept on the floor as it was more comfortable. They were spongy and very soft, I normally don't have any back complaints after staying here I had a sore back.
The next morning I went to shower and there were no shower caps. I order one from reception 20 mins later I still hadn't received it. I went to reception and was told one would be sent to my room. 10 mins later I had to call again!!! This might be ok if you're on holidays not when you have a breakfast meeting.
I would never recommend staying here, for a little extra try the mantra trilogy, Pullman even the mecure is nicer!!!
- Official Description (provided by the hotel):
- Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more less
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- Also Known As:
- Novotel Cairns Oasis Hotel Cairns
- Oasis Cairns
- Accor Cairns Oasis Hotel
- Cairns Novotel
- Oasis Resort Cairns
- Oasis Hotel Cairns