Stayed one night for work. My main gripes are in relation to lack of attention which reflects a lack of care. I went to have a shower- no shower curtain. I arrived at 2pm hungry and thought I'd have the 2 minute noodles from the mini bar. There was no fork supplied so I had to use a teaspoon resulting in me wearing most of the noodles. The mini bar said there was a one litre Fiji water- not there. Main restaurant was closed so there was a limited menu at the main bar which was full of rowdy conference attendees. Ordered the entree that was supposed to have satay sauce - none on the plate. The restaurant guy James tried his best but clearly he has his work cut out for him.
Facilities are nice but they just need to lift their game!
- Official Description (provided by the hotel):
- Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more less
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- Also Known As:
- Novotel Cairns Oasis Hotel Cairns
- Oasis Cairns
- Accor Cairns Oasis Hotel
- Cairns Novotel
- Oasis Resort Cairns
- Oasis Hotel Cairns