Stayed at the Cairns Novotel Oasis for 5 nights. Great location, within easy walking distance to Cairns centre and Reef Fleet Terminal. Lots of places to eat on the Esplanade two blocks away. The lagoon pool is great with a little sandy beach and a swim up bar, my only regret was that the only time I used it was in the afternoon after returning from the Reef when the sun was hidden behind the resort buildings.
Friendly staff, especially at the Tour Desk. I ended up booking four trips in total, three to the Reef and one to Kuranda. The tour that the agent recommended (Ocean Freedom) turned out to be one of the best days of my life. Got to see a lot of the Reef that a lot of other tourists don't get to see, and since there were only about 20 other young people on the boat, it was like being at a private party on someone's boat! Would definitely recommend it over the larger tour operators for its personal attention, and I'm glad it was recommended to me. Well worth the money and very reasonably priced for what you get!
The hotel is close to a Woolworths where you can buy supplies rather cheaply. The hotel bar fridge was a little too crammed with stuff, so I had to remove some stuff to use it. The bathroom was clean and even had a clothes line over the bath which was handy to dry out swimmers. I stupidly bought a beach towel before leaving home and didn't wash it beforehand, so when I went to use it, I was covered in lint. Luckily, the hotel provided beach towels for use. I ended up taking one every day on trips to the Reef, and I could tell by the striped blue design of the towel that I wasn't the only hotel guest to do so! I told them at reception, and they didn't seem to mind. On my last day, my flight out was late in the afternoon, and they allowed me to borrow the towel for the day so that I could go swimming at the Esplanade pool, even though I checked out at 11am. A simple thing, but very much appreciated.
There were only a few things I found fault with, but nothing really major. The hotel was non-smoking, which meant being a smoker, I couldn't light up as soon as I woke up without having to shower and look presentable enough to walk past Reception! It would have been nice to light up and enjoy the pool view, but oh well!
One day, I came back from a Reef trip at 5pm, and the maid was just starting to make up my room. I told her she needn't bother by that time, and I just requested extra milk/coffee and towels. She was very apologetic and it was fine. But I didn't expect that in a 4 and half star hotel, my room would be serviced so late in the day. Finally, the sugar provided in the little sachets was often gluggy. It sounds petty, but most times, it was unusable, and I needed to buy my own from Woolworths to have sugar in my coffee each morning.
But overall, it was a great stay, and I would definitely recommend this hotel to people planning a tropical holiday in Cairns. According to the website, the price per night is about to double for some reason, so I suggest you look around for cheap deals through other websites. It's worth it!
- Official Description (provided by the hotel):
- Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more less
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- Also Known As:
- Novotel Cairns Oasis Hotel Cairns
- Oasis Cairns
- Accor Cairns Oasis Hotel
- Cairns Novotel
- Oasis Resort Cairns
- Oasis Hotel Cairns