We stayed for 3 nights in a Harbour View room, 12th floor, 14th-17th Jan. Found the rooms to be clean, comfortable, extremely spacious, and quiet- at most we heard the odd door closing from other rooms and when in the bathroom, you could faintly hear a toilet flush. Otherwise no hotel noise bothered us in our room at all.
Beds were comfortable- got 3 good sleeps in a row which is unheard of for me! Bathroom was also very spacious- loved it! Also loved the way after a hot shower a section of the mirror never fogged up so could still use it for make up application! :) Hairdryer was one of those cheap hotel crappy ones, so if styling your hair is important, don't rely on the hotel one.
Pool area was beautiful- I am not much of a pool person, but for the first time in a long while I was content to stay by the pool for a few hours.
Service from staff of hotel was excellent. I had an issue with the elevator one night not going up to my floor and suddenly and quickly returning to the ground floor, making horrible noises as it did so (scared the life out of me) and as soon as I mentioned it to concierge, they got onto it right away- the next day it was working fine so it must have been fixed immediately. (have stayed in hotels in the past where a broken elevator stayed broken for days).
Something to remember- we had a late afternoon flight, checkout was 11am. We knew the hotel would hold our luggage for us, but didn't realise we would also have full access to the pool deck and gym and showers etc. thus we had left our shopping til the last day, when in actual fact we would have probably preferred to lounge by the pool. Next time!
Another thing to consider, when I booked I had requested a non-smoking room, however we were clearly on a smoking floor, as when we turned the airconditioner on for about 5 minutes there was a blast of cigarette smell. Plus people on balconies next to us were smoking. It isn't such a bother for me, I do prefer non-smoking but the small amount of time I smelt it wasn't such an issue. Its just worth remembering if you are super sensitive to the smell of cigarettes, as some people are- maybe double check when you are checking-in that you have a non-smoking room.
When I head back to Cairns I will definitely stay here again.
- Official Description (provided by the hotel):
- Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more less
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- Also Known As:
- The Sebel Cairns Hotel Cairns
- The Sebel Hotel Cairns
- Sebel Hotel Cairns