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“QUITE GOOD”

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Pullman Cairns International
Ranked #5 of 64 Hotels in Cairns
Certificate of Excellence
Cairns, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“QUITE GOOD”
Reviewed 22 January 2013

It is a very fancy hotel and good place to stay But the view wasnt very good and when we wanted a 2 bedroom room they put us in a 1 bedroom room so we had to go down to the reception and tell them. Other than that we had a very good stay and is very close to the city :)

Room Tip: Choose a room on level 3
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coltercairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BogartNikki, General Manager at Pullman Cairns International, responded to this review, 8 February 2013
Dear Traveller,

Thanks for taking the time to post your comments on Tripadvisor.

I am glad you enjoyed your stay with us and hopefully we can offer you a higher floor to enjoy the view when you next stay with us.

I look forward to passing on your positive comments to the team and hopefully we will get the opportunity to welcome you back to the Pullman Cairns International in the near future.

All the best

Craig Syphers
General Manager
Pullman Cairns International
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (430)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Pasadena, California
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 January 2013

We stayed in the executive suite and it was amazing. Lots of space, which was fantastic for all the outings we were doing. The hotel itself is a wonderful property (the Qantas people stay here at times); pool deck is perfect for cooling off, and the lobby is grand and wonderful. The location is incredibly convenient, close to everything you need to get to. Most importantly, we found the trip booking services very helpful and knowledgeable. From Great Barrier Reef tours, to rainforest attractions, to restaurants, we really owe our good time to the friendly staff on the ground floor.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaisySRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BogartNikki, General Manager at Pullman Cairns International, responded to this review, 22 January 2013
Dear DaisySRose,

Thank you for taking the time to post your feedback on Tripadvisor.

It sounds like you not only enjoyed the Hotel and its facilities but also the amazing attractions that the region has to offer!

I will certainly pass on your positive comments to the team and I hope we get the opportunity to elcome you back to Australia in the future.

All the best

Craig Syphers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 January 2013

The service here was excellent but the room was dated and the air vent was filthy. I wish I had spent an extra $20 and stayed at the other Pullman. I stared longingly at it from my room during my stay. Very dated. Invest some money into this place Accor.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank needwarmweatherasap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BogartNikki, General Manager at Pullman Cairns International, responded to this review, 22 January 2013
Dear Traveler,

Thank you for taking the time to post your feedback on Tripadvisor.

I am so glad you enjoyed the service provided by the team, I will certainly pass on your positive comments.

I will also investigate the condition of the air vent, I really apreciate you bringing this to my attention.

Thanks again for passing on your feedback.

Regards

Craig Syphers
General Manager
Pullman Cairns International
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
112 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 11 January 2013 via mobile

I stay in cairns once a month. This time I thought is try the Pullman. I've stayed here before when it was Sebel.

The first room they put me in smelt damp, however they were able to relocate me right away. The rooms are dated and although I traveling alone they gave me a room with two doubles. It had everything I needed for a business 3 night stay. Breakfast was included daily which saved me on average $20/day. However valet parking was $20 on top of the accommodation.

Walking distance to the casino, all restaurants and the lagoon. The pool area is very nice and there is a gym with free weights!! Lots of them. If you are a runner turn right when you leave the hotel and run along the boardwalk. If you get to the fun ship park it's a nice 7km roundtrip. They also
Have free exercise classes along there in the morning so check the website.

Would defiantly stay in the hotel again. Suitable for couples/singles - didn't see many children. There were a lot of overseas travelers so breakfast was always busy around 730.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jasmineo84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BogartNikki, General Manager at Pullman Cairns International, responded to this review, 18 January 2013
Dear Jasmineo84,

Thanks for posting your feedback on Tripadvosor.

I am so glad you enjoyed your stay with, I was particulary pleased that you the hotels great location and that you came across the newly completed boardwalk to the right of the Hotel. You are right, it's a great run!

Thanks again for your feedback and I hope you choose to stay with us when you are next in Cairns.

Regards

Craig Syphers
General Manager
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Port Moody, Canada
Level Contributor
147 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 January 2013

We flew in from Auckland after a direct flight there from Vancouver BC. We stayed for four days at the end of Nov 2013 which was the beginning of our 6 week Australian holiday. We were thrilled with this Hotel, it was stunning in all aspects ( except the charges for WIFI). Front counter staff and house keeping were very friendly and helpful. The pool and deck area were wonderful, the room patio and its views were lovely. The location was also very convinient to all city accesses.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zyg022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BogartNikki, General Manager at Pullman Cairns International, responded to this review, 18 January 2013
Dear Traveller,

Firstly, thanks for taking the time to post your feedback on Tripadvisor.

I am so pleased you enjoyed your stay with us. I will certainly pass on your comments to our team in both Front Office and Housekeeping.

I really hope you enjoyed the rest of your trip to Australia!

We do hope we have the opportunity to welcome you back to Cairns in the future.

Regards

Craig Syphers
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Cairns International

Property: Pullman Cairns International
Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Official Description (provided by the hotel):
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

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