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“Tony 5211”

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Pullman Cairns International
Ranked #6 of 64 Hotels in Cairns
Certificate of Excellence
Victor Harbor, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Tony 5211”
Reviewed 23 November 2013

.Stayed on 13th floor and had great views of the ocean and inlet. We had no assistance with our luggage and my wife has to use a walking cane. We were with our daughter and son-in-law who had issues with the check out staff. Rooms were run of the mill as for a hotel of this size.Good size bathroom. The bottle of red wine in the room bar had gone bad and had formed a jelly like substance.
Very well situated with walking distance to plenty of bars, restaurants and the berths for trips to the islands and reef.

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  • Stayed November 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
Thank ostbrit2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (423)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Sydney, Australia
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 November 2013 via mobile

My impression of this hotel is very positive. It seemed that they are going for a 5 star feel but can't quite pull it off. When we drove up valet were quick to take the keys and assure us that they would take our bags up. They were left in the lobby and after we checked in we checked to see if they would be taken up. The lady asked if our names were on the bags to which we said no and then she said well you'll.have to take them up. Which is fine, but not what was promised. The room on lvl 5 faced the casino which was noisy at night but tolerable. The room itself was spacious, comfortable and adequate. Breakfast was included and I was very excited that there was an egg chef that prepared poached eggs fresh for me as opposed to the virtually hard boiled ones in the warmer. The tour desk was very helpful in booking a sunset cruise for us as well as making a dinner reservation.

Stayed November 2013, travelled as a couple
Thank Katiec8805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 November 2013

Stayed here two nights. Nice big rooms. Had ocean view and was clean, a little dated but still very comfortable. Nice large bathroom and nice amenities. Pool area was large and clean, as is the gym.

Only issues with hotel was the reception staff. I never once saw anyone smile. Also when I checked in I had issues with the staff understanding the Le club Accor program. (Which I am a member) not the service I expect from 5 star.

I emailed the hotel manager directly about my issues and had very quick and professional response. Because of this I'm staying again next week and hope that I have give a 5 star rating.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 November 2013

Great hotel, the foyer is beautiful and spacious. The rooms was great, top floor ocean view with two double beds. The bathroom was very nice, only complaint on bathroom is the water pressure wasn't very good in the shower. Only complaint on the hotel is the WIFI situation, you must pay to use WIFI per day, we paid one day and the hotel could not get this working for us and had to reverse the charge. You can use WIFI in the foyer for a short time, but again was a little spotty.

The pool scene was really nice, really enjoyed time by the pool. They do provide cold water and cups there and always had a good supply of towels ready. Not too many umbrellas available so shady spots were a bit harder to come by. There are two pools, I wish one was reserved for adults only and the other to allow children but all in all, pretty peaceful and relaxing.

Tour desk was quite helpful in arranging any and all activities around town and also arranged for us to hire a car for one day (car was delivered to the hotel and keys went to concierge, very convenient).

Spa service was also nice, good prices for massage services; however, it is a little strange the location of the spa being right over the entrance, there was a lot of noise as you went from one part of the spa to the next.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Janelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Cairns International

Property: Pullman Cairns International
Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Official Description (provided by the hotel):
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

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