We are a Melbourne couple who have just visited Cairns again for a weekend of rest and recreation. This was our first time at the Sebel Cairns Hotel. The hotel is comfortable, well appointed and our room was spacious. The staff was polite and helpful (except David in the breakfast room who wanted to physically and verbally prevent me to use the Roband Conveyor Toaster on a slower setting to provide a satisfactory toast.) and the rooms are reasonably priced. Regrettably we find out that everything else comes at a sizable markup. Continental breakfast is $26 (full breakfast is $32) and there is no discount for quests staying at the hotel. An in house movie is $15.95. When I have made a 7 minutes STD call to Melbourne through the hotel landline, I was charged $30 for it. While we can quite comfortably absorb these charges and are firm believers of businesses entitled to a reasonable profit we don't endorse outrages pricing. On principle we will not stay at the hotel at subsequent visits and cannot recommend it to other travelers as it does not represent value for money.
- Official Description (provided by the hotel):
- Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more less
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- Also Known As:
- The Sebel Cairns Hotel Cairns
- The Sebel Hotel Cairns
- Sebel Hotel Cairns