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“"GREED IS GOOD" at the SEBEL CAIRNS”

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Pullman Cairns International
Ranked #5 of 64 Hotels in Cairns
Certificate of Excellence
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“"GREED IS GOOD" at the SEBEL CAIRNS”
Reviewed 18 October 2009

We are a Melbourne couple who have just visited Cairns again for a weekend of rest and recreation. This was our first time at the Sebel Cairns Hotel. The hotel is comfortable, well appointed and our room was spacious. The staff was polite and helpful (except David in the breakfast room who wanted to physically and verbally prevent me to use the Roband Conveyor Toaster on a slower setting to provide a satisfactory toast.) and the rooms are reasonably priced. Regrettably we find out that everything else comes at a sizable markup. Continental breakfast is $26 (full breakfast is $32) and there is no discount for quests staying at the hotel. An in house movie is $15.95. When I have made a 7 minutes STD call to Melbourne through the hotel landline, I was charged $30 for it. While we can quite comfortably absorb these charges and are firm believers of businesses entitled to a reasonable profit we don't endorse outrages pricing. On principle we will not stay at the hotel at subsequent visits and cannot recommend it to other travelers as it does not represent value for money.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Tiborpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,090 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (435)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Las Vegas, NV
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 October 2009

Arriving into the Sebel's driveway, we were under the impression of a great hotel. The lobby was spacious and decked out with 3 chandeliers. The reception staff and concierge were very helpful. When we finally got to our room, we were sadly disappointed!!! It was a standard sized room with a stiff bed, outdated television set, an old 1970s looking sofa, and a very dirty balcony with plastic lawn furniture! The only decent part of the room was the bathroom, whichwas somewhat spacious, but poorly configured. The pools at the hotel were good -- two pools, a fair amount of lounge chairs, but only one of the two hot tubs were working. The location of the hotel was good...as it was only 2 blocks from the marina and Esplanade street, where all of the restaurants were. While food room service from the restaurant was speedy, the room cleaning service was poor!!! They didn't change the towels daily, they didn't clean the bathroom floor, they didn't sweep our room floor, and they didn't even clean the balcony for the entire 5 days we were there!!!

While this hotel was on the cheaper side, I'm sure there are many other hotels in Cairns that offer better values!

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank neomedic23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Harbor, WA, USA
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2009

Beautiful, modern hotel. Clean, spacious rooms/bathrooms. Small refrigerator in the room. Professional, helpful staff. Good location

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bcleverd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2009

Deciding on a weekend getaway, I booked a weekend stay at the Sebel with some friends. When you first walk in there is a massive lobby area and wooden staricase, it really sets the tone and automatically makes you feel like you're on an incredible holiday, somewhere classy and pretty!
On arrival there was only a short wait to check in where all details and arrangements were verified with no fuss and efficiency (surprisingly). Also needing valet parking, this was easily taken care of and we headed to our room.
Our room had fantastic views and was clean and tidy (the new bedding makes a tremendous difference to the appearance of the room)
The pool area is a dream. You have views of the city and feel like you're on a tropical island.
The location is fantastic with the casino directly across the road and popular nightspots only a few minutes walk. The main shopping area is a slightly longer walk and if you're there in summer, definitly recommend a taxi or car. Unless you're into that kind of thing!

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank glamgirl86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2009

I travelled with my sister to Cairns for a few days and we stayed at the Sebel for one night I made bookings over the phone and requested a nice room, given my sister was recovering from surgery. When we arrived, we were blown away by the entrance, it is extremely grand and elegant, high ceilings, stylish interior decor, exceptional service at check-in. Nothing but 5-star service for our stay there. Our room was on the 15th floor, overlooking the mountains, we had a corner room where we also had views of the ocean. Absolutely brilliant balcony, interior decor was very clean and new, nice bathroom and beds were very cosy. My sister & I were both impressed. Facilities were great, pool area was nice and gym facilites were also good. Good value for money hotel, definitely highly recommend this hotel to couples, families, friends who want a nice relaxing place to stay.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanaMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2009

On the way from the airport, the taxi driver told me this used to be the best hotel in Cairns, and after the new owner took over, they completely refurbished it and it went even better.
Actually it's a top class hotel, with beautiful, elegant and ample rooms, a dream pool, great gym room, centrally located, nice and efficient service.
Beds are BIG and comfortable.
Made our stay in Sebel pleasant and easy.
The only downside is that food at the restaurant is quite average; but all the rest was excellent.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ale-Milano64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 August 2009

Room was spacious and clean with a small balcony.
Service was friendly.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CanberraCecco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Cairns International

Property: Pullman Cairns International
Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Official Description (provided by the hotel):
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

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