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“Outstanding Holiday with friends”
Review of Cairns Aquarius

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Cairns Aquarius
Ranked #26 of 64 Hotels in Cairns
Certificate of Excellence
Townsville, Australia
1 review
“Outstanding Holiday with friends”
Reviewed 21 November 2013

Stayed in November for 10 days with family and friends. we couldn't fault our apartment and the beautiful views from the balcony. everything is so close to this hotel, reef trips, shops, restaurants. The staff and manager were very friendly and helpful. As stated on the website the apartment was very large and comfortable and also sparkingly clean.
We only live in Townsville so will definitely return one day.

Room Tip: we stayed in the premium garden apartment. very comfortable and modern also it's ;ike having you...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank john r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, 28 November 2013
Many thanks John R. Your review tells it as it is. Large comfortable apartments with every amenity. Fantastic ocean views and right in the center of everything. We look forward to seeing you return in the not too distant future.

Kind regards,

Don and Annette
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219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
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Jamestown
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 November 2013

We stayed at the Cairns Aquarius in November, 2013. The hotel, the staff, the staff, and the amenities were all excellent. The Aquarius is located on the Esplanade adjoining the boardwalk and right in the middle of the beach area. There are lots of shops, restaurants, coffee bars, and other activities in the immediate area.
The apartment was large, well-equipped, and very comfortable. We did have a problem with one of the air conditioner units, but the maintenace guy was there within five minutes of when we called. We stayed four nights and really had a nice time.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, 28 November 2013
Thank you Roger W for you very complementary review. We really do go over the top to ensure that guests enjoy their stay with us. Reviews from guests like yourself are very rewarding and much appreciated.

Kind regards,

Don and Annette
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Melbourne
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 14 November 2013

Booked this apartment with its close proximity to restaurants and was not disappointed. Lovely
apartment, all amenities especially the air con. Staff were friendly and helpful. My only complaint is a general one that I find in most accomodation is that the cleaning staff do not take the extra effort to fix up those finer points. Mirror in main bedroom had splatter marks on it and kitchen bench need to be wiped down. Cleaned cereal bowls still had hardened cereal on them from a previous user..but would definitely stay here again and recommend to anyone due to its location.
Great family holiday location.

Room Tip: Had the mezzane floor but would ask for higher up due to some outside noise from a motor..but didnt...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Cheryl52Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, 21 November 2013
Hi Cheryl52,

Delighted that you enjoyed your stay with us apologies for the cleaning problem. Very unusual as evidenced in other reviews. I have spoken to the cleaners, and that is what I feel make reviews so important to the hospitality industry. Sometimes it's the only way which we can be aware of the problem.

Thanks and regards,

Don and Annette
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Melbourne, Australia
1 review
Reviewed 28 October 2013

The stay in cairns was enjoyed as the accomadation and overall service at the Aquarius apartments was very good.


Staying so close to many shops and being able to take many walks along the boardwalk either day or night was most enjoyable.

As well as having the chose of two pools to have a refreshing swim each day.

Room Tip: Higher Floors will give excellent views
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lois M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, 3 November 2013
Thank you Anne S for taking the time to review your recent stay with us at Cairns Aquarius. Annette and I put in a lot of effort to ensure that all of the apartments are presented at the highest possible standard for our guests. Apartment 66 most certainly meets this criterion.

Knowing that you will one day return, is the best endorsement of your stay and very rewarding for Annette and I.

Kind regards,

Annette and Don
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2013

A friend from Perth & I (from NZ) have just stayed at the Aquarius - we loved it - we were on the 3rd floor which was the perfect level to just sit & look across the road & watch all the goings on. I have never seen so many kids on bikes with the their families or so many people doing fitness stuff. Dogs going for walks - all on leashes.
As I am not a good sleeper I was on the deck at various times during the night & it didn't matter what time - people were always passing by - females alone obviously felt very safe which is a big thing.
The apartment was very clean & had everything we needed. We were so happy out on the deck watching the goings on across the road that we didn't run on TV one or read a book once - we walked the boardwalk every night - it is the perfect place to stay - beautiful park opposite - RSL (Returned Services Club) next door - fabulous reasonably priced meals - even open for breakfast. Typical Australia - mega eating places, every choice of food one could want.
The apartment block has 2 pools & beautifully kept gardens with tennis court & BBQ area - a book case in the foyer that you can help yourself too - all in all - had a fantastic time & would recommend it to one & all.
The only thing that was negative was the noise of the air conditioning units on the deck - they were very noisy which was distracting but we turned them off in the evenings when we were out there.

Room Tip: I would recommend street facing & 3rd floor if possible to be able to see without having to lean...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, 3 November 2013
Thank you Dawn C for your "Fabulous" review. Without a doubt you have fully appreciated one of the greatest benefits of staying at the Cairns Aquarius. Sitting out on the huge balcony and viewing the endless parade along the Esplanade is always interesting and often entertaining.

Hopefully we will one day see you back at Cairns Aquarius.

Kind regards,

Don and Annette
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 October 2013

We travel to Cairns often and usually stay in a hotel - this trip we were with my sister & her husband and decided to try self contained accommodation. We were very pleased with our apartment on the 11th floor with great views and large balcony overlooking the water. The apartment was spacious, clean and recently updated. Great location close to all amenities. We will definitely continue to stay here each time we return to Cairns.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, 3 November 2013
Thank you Lois M, for taking the time to send a Trip Advisor review.

It's always good for us to know that guests have enjoyed their stay with us. After all, good accommodation is usually the best part of any holiday.

Don and Annette
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Waikato, New Zealand
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2013

Perfect place to stay, right across the road from the waters edge and within minutes of restaurants and cafes. The owner, Annette, is helpful and accommodating. Apartment was very clean and tidy. This was a well needed break away to recharge our batteries which we definitely did. Large rooms and open plan kitchen/dining opening up to the deck overlooking the pool and the beach. We will most definitely be going back and will be telling all our family and friends about this accommodation.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, 14 September 2013
Thank you so much Brenda K for your "Fantastic" review. I can't express enough appreciation that you took the time to write a Trip Advisor review and share your experience with others.

Delighted to learn that you will one day return to Cairns Aquarius, Hopefully in the not too distant future.

Kind regards,

Don and Annette
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cairns Aquarius

Property: Cairns Aquarius
Address: 107 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cairns
#6 Spa Hotel in Cairns
#18 Luxury Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cairns Aquarius 4*
Number of rooms: 14
Official Description (provided by the hotel):
A Cairns Aquarius holiday apartment is the perfect holiday destinaton choice for your stay in tropical Cairns, Far North Queensland. Enjoy the accommodation convenience of a fully furnished, self-contained, waterfront holiday apartment in the heart of Cairns city. Stroll along the Cairns Esplanade, recline on a sun lounge by the pool or experience the breathtaking ocean views from your private balcony in Tropical Far North Queensland. All premium apartments have been fully refurbished. Book direct with Cairns Aqarius through our Web Site or call us. Troy and Elisabeth. ... more   less 
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Also Known As:
Aquarius Hotel Cairns

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