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“Fantastic Place to stay if you have kids” 5 of 5 bubbles
Review of Cairns Coconut Holiday Resort

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Cairns Coconut Holiday Resort
Ranked #1 of 65 Hotels in Cairns
Certificate of Excellence
Melbourne, Victoria, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fantastic Place to stay if you have kids”
5 of 5 bubbles Reviewed 27 August 2013

We booked a 10 day trip and stayed in a Cabin at the resort .. I thought it was a little bit pricey when booking but after staying there it was worth it. There was just lots to do for both adults and kids (or adults acting like kid ... me). The splash park was a huge winner with the kids as well as the jumping pillow, outdoor movies every night. The staff were fantastic and always willing to help out where ever they could, from booking tours to just general advice for things to do in and around Cairns and the surrounding area. Would definately stay again. Thanks to everyone at coconut resort for a lovely stay.

Room Tip: If you have kids try to book cabins near the activities ... It was nice to site in the little verand...
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brett B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 28 August 2013
Hi Brett B, Great to hear that your family enjoyed your recent stay with us. We certainly do take great pride in the facilities that we offer children (young and older!). It would be great to welcome you all back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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746 reviews from our community

Traveller rating
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    1
See reviews for
476
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Any
English first
Booragoon, Australia
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 August 2013

We loved the Cairns Coconut Resort. We stayed there with out caravan in a powered site, but the resort has an assortment of villas as well. It has 3 swimming pools, a water playground, kids playground, mini-golf, gym and various other facilities for all the family to enjoy. A fabulous place for a family; you would not have to take the kids anywhere else. They were also able to store our van when we drove up to Cape York.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robin v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 28 August 2013
Dear Robin v, We are very pleased that you enjoyed your stay with us. Thank you for your great feedback. We do place a strong emphasis on keeping the children entertained during their netire stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sausalito, California
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 August 2013 via mobile

One of the best caravan parks ever stayed in. All facilities look like they are scrubbed clean regularly. Manicured lawns and garden beds. Pools and kids activities everywhere, even outdoor movies at night. Shower and toilet block has fresh flowers !! Staff v friendly and gave us discount after discount at their say so. Only here for one night due to travel what a shame. Thank you, coconut.

  • Stayed August 2013
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Lara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 25 August 2013
Dear Lara G, Thank you for your great comments. We do pride ourselves on the presentation and cleanliness of our park. The amenities are indeed checked and cleaned at additional times throughout the day as required. We hope can return for a longer stay at some time in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Launceston, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 August 2013

Great holiday place we have our grand kids visit us when we are in Cairns, they love the playground and we get to have a meaning full get together with each of the family while one looks after the kids. The park is a friendly place, good for families and quiet for retirees.
Well kept gardens and lovely clean units a well maintained park and overall a great place to stay.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank dugnuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 19 August 2013
Dear dugnuna, we are very pleased to be able to provide a great location for many family "reunions" and gatherings. Thank you for your feedback on the gardens and the cleaniness of our units. We will certainly pass this on to the relevant staff. We look forward to welcoming you back at some stage in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redland Bay, Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 August 2013

Firstly the office staff made me feel very welcome. Arranging trips that I wanted to do was no problem. Kala's suggestions were very helpful. The grounds were maintained to perfection. Its a wonderful park for familys, lots of things for the children to do also the adults,as I found when I played Mini Golf with lovely people I met there. Best Caravan Park I have stayed at on my two month trip.

  • Stayed August 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Yvonne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 19 August 2013
Dear Yvonne M, we are very pleased that we were able to assist you with your trips in our wonderful part of Queensland. Our staff do take great pride in our presentation and activities and it's great that you enjoyed both.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keswick, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 August 2013

No doubt this is one of the Best Caravan Parks in Australia.
Customer service is unbelievable and the place well organised. The girls in the offfice are amazing as are the outdoor staff.
Van sites slabs and the surrounding areas are cleaned and grass around them mowed between guests leaving and arriving. The sites are all very good.
Has it's own cafe and heaps of things for children to do. This park has been one of the best for a long time and shows no sign of not continuing to be so.
Dump point could do with an upgrade, although it is as good as most.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 18 August 2013
Dear Michael W, Thank you for taking the time to provide your valuable feedback. We do pride ourselves on our service provided by our staff and the presentation of our sites. We will certainly investigate what we can do to improve our dump point.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelson, New Zealand
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 15 August 2013

What a pity there isnt something better than excellent. We would give this resort 20 out of 10!!
Booking was easy and friendly and when we arrived even though the staff were bust we were treated as though all day they had been looking forward to our arrival. we were given the site number for our campervan then even taken there! the grounds and all facilities are spotless and as we have found the better the camping gound the more relaxed the holiday makers are so everyone was friendly. Advise we got from the staff was infromative and correct we found. Susie who we seemed to strike when we went into the office was so very helpful and we avoided spending time searching for attraction details. Many many thanks for making our time with you amazing. We have recommended Coconut resort to so many NZers since we have returned to Nelson NZ

Room Tip: We found having a campervan site with ensuite really good.
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Robin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 19 August 2013
Dear Robin F, Thank you very for your excellent feedback. Our ground staff work very hard on the presentation of our resort and as a result all staff and management are very proud of our product and keen to show it off to our guests. We are pleased that the information delivered was both accurate and helpful. We look forward to welcoming your friends in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cairns Coconut Holiday Resort

Property: Cairns Coconut Holiday Resort
Address: 23-51 Anderson Rd, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cairns
#1 Romantic Hotel in Cairns
#1 Luxury Hotel in Cairns
#3 Best Value Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:5 star — Cairns Coconut Holiday Resort 5*
Number of rooms: 117
Official Description (provided by the hotel):
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort

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