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“Great facilities and lots of fun.”

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Cairns Coconut Holiday Resort
Ranked #1 of 64 Hotels in Cairns
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
195 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great facilities and lots of fun.”
4 of 5 bubbles Reviewed 26 December 2013

Visited and stayed in deluxe cabin as it slept 6 people. Room was clean and tidy, beds were average. What we loved was the facilities, the water park for the children and adults was awesome, pool area also great, could do with another spa tho as spas always get busy. Liked being able to hire bike to cycle around camp grounds, pancake breakfast is so much fun and a great way to meet people from all over the world. Loved movie night. Will def come back. Staff friendly and helpful check in was fast. had decent meal from their restaurant. A few Kim's from the city but we took bus and was fine otherwise hire a car. Pool near pancake area needs a bit of TLC. Cocked my best ever BBQ on your barbecues.

Room Tip: Cabins are all good as far as I'm aware, stayed In one by the pool which was fantastic. Another...
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  • Stayed June 2013, travelled with family
    • Value
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Helpful?
1 Thank Sharronr5b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 29 December 2013
Dear Mark R, thank you very much for your very comprehensive review. You mention that "the waterpark for the children AND the adults was awesome", fantastic to see the adults get a mention too! It certainly sounds as though you were able to make use of many of our 26 free activities plus the bike hire during your stay here at Cairns Coconut Holiday Resort. We hope that you were able to utilise our courtesy coach for your trips into the city. We are on to the Garden Pool and are sure you will notice a difference when you next return. Excellent to hear that you were able to cook your "best ever" BBQ during you stay with us. We look forward to welcoming you back to when you next visit Cairns.
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759 reviews from our community

Traveller rating
    633
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    3
    1
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483
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10
5
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Helsinki, Finland
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 24 December 2013

Nice pools, watergames and other kids activities, including an outdoor movie every evening. The villas are rather plain, and the place is a little far away from anything, so car is almost a must. Having said that, you can fairly easily explore Cairns and surroundings. 3-4 days is just enough.

Room Tip: I would go beyond the basic villa for something more spacious. Stay away from villas close to the hi...
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  • Stayed December 2013, travelled with family
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Helpful?
1 Thank Golface69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 26 December 2013
Dear Golface69, thank you for submitting your review and particularly your comment that Cairns Coconut Holiday Resort is "Good for families with kids". We certainly have many (26) free activities to keep children entertained during their stay with us. Unfortunately the highway has been particularly noisy during the highway realignment and redevelopment and we are hoping that this settles down once these works are completed early in the new year. We agree that a car enables the freedom to explore the region but many of our guests are happy to utilise our free courtesy coach if they simply want transport to and from the city or shopping centres. Thank you once again for taking the time to submit your review and we wish you safe travels on your journey home to Finland.
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London
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 18 December 2013 via mobile

Excellent for families with young kids; our 20 month old loved it all. Great facilities for kids of all ages. Arrival was smooth and as our little was in the land of nod, we got the guided tour on the following day (a highlight for our little 'un who absolutely loved the Nemo golf buggy). We stayed for 3 nights and it was a shame we couldn't stay longer. It is a few KM's out of the city but as we had a car, this wasn't a problem. Cleanliness was good and staff were very friendly and helpful. On the down side, wifi was poor and kept dropping out.

Stayed December 2013, travelled with family
Helpful?
Thank dollymogLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 19 December 2013
Dear dollymogLondon, thank you very much for taking the time to provide your in depth review. It is great to hear that your 20 month old child loved all the free activities that we have to offer including the tour in the Nemo buggy. We share your frustrations regarding the WiFi as we have the same issues in our office. We have spent many thousands of dollars attempting to improve the service but we are told that unfortunately we are literally at the end of the line for a service coming from one of the older telephone exchanges in the region. We are continuing to lobby for an upgrade to the distribution system. Thank you again for your review.
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Corowa, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

We visited this park in October with our 3 kids, it was wonderful! there is so much to do you don't have to leave the park at all as there is also a lovely café/restaurant on site. The water park was the favourite and also the gradual pool for the little ones. Staff were lovely, and the cabins and grounds absolutely spotless! Is a short drive out of town but if you have a hire car this isn't a problem. Our only complaint was that we had to leave! cannot wait to come back next year!!

Room Tip: Luxury villas are lovely and overlook the kids pool, also has a BBQ on the front deck.
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  • Stayed October 2013, travelled with family
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Review collected in partnership with this hotel

Helpful?
2 Thank olta_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 18 December 2013
Dear olta_12, thank you very much for taking the time to provide your amazing feedback and we are sorry that you did have to leave eventually! It's great that your three children were able to make maximum use of our many free activities. The Splash Waterpark is definitely the favourite with most children. We look forward to welcoming you back again next year.
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Pacific Pines, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

staff were extremely helpful and friendly. our villa was very clean and tidy. plenty of great fun for the kids with pools and water park and evening movies, mini golf and jumping pillows. will be staying there again next time we are in cairns.

Room Tip: we stayed in luxury 2 bdrm two bathroom villa, it was right across from main pool. so handy, and do...
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  • Stayed November 2013, travelled with family
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Review collected in partnership with this hotel

Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 19 December 2013
Dear Kim B, thank you very much for your feedback. We are very pleased that our staff took good care of you as we do pride ourselves on provided excellent service. It's fantastic to hear that the kids had "plenty of great fun" utilising many of our fun activities. It will be great to see you again next time you are in Cairns.
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 December 2013

Great destination for young children with lots to do and the park is kept in immaculate condition. Think there was more staff than guests when we stayed there :) definitely agree you need a car especially with small children. Would definitely recommend to family and friends and we will definitely visit again

Room Tip: We stayed in a villa which was located in a central point of the park and it wasn't noisy at all...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bronwyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 18 December 2013
Dear Bronwyn C, Thank you for your feedback including your compliments regarding our facilities and activities. We are very proud of the presentation of the resort so thank for highlighting this as well. It will be great to have you back at Cairns Coconut Holiday Resort in the future.
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Shepparton, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 16 December 2013

My husband and I stayed here with our two year old in November. There was so much to do that you wouldn't really have to leave which saves time and money. Our son loved the NEOS and splash park the most and being the big kids we are, we also enjoyed them just as much and had a bit of fund playing mini golf and on the jumping pillows. Our accommodation was simple but had everything we needed. We caught both the resort bus into the city as well as public transport later in the evenings which was practical being so far out of town. The only place to eat is the restaurant on-site which we were very surprised with. The meals were inexpensive, large and tasty. We probably has some of the best seafood here on our whole trip. There was plenty of entertainment with fire truck rides, water aerobics, pancake breakfasts and movies all put on by the resort. I would highly recommend this resort for families.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review, 18 December 2013
Dear Renee S, thank you very much for taking the time to submit your review. It's fantastic that your two year old loved the NEOS 360 interactive playground attraction, jumping pillows, mini-golf and the waterpark. We are pleased you were able to utilise the courtesy coach and café. Thank you also for your recommendation. It would be great if you can make it back Cairns at some time in future, perhaps when your two year is a little older?
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Additional Information about Cairns Coconut Holiday Resort

Property: Cairns Coconut Holiday Resort
Address: 23-51 Anderson Rd, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cairns
#1 Family Hotel in Cairns
#1 Romantic Hotel in Cairns
#2 Best Value Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Cairns Coconut Holiday Resort 5*
Number of rooms: 117
Official Description (provided by the hotel):
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort

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