We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Home away from Home, only more enjoyable :)”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ingenia Holidays Cairns Coconut
Ranked #1 of 64 Hotels in Cairns
Certificate of Excellence
Reviewed 20 January 2014

Clean, comfortable, entertaining, lots to do and see, great service and the kids really really enjoyed themselves. Planning on visiting again soon. Thanks CCHR :)
If I had one criticism it would be to have extra laundry facilities but other than that, fantastic amenities.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Janelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 29 January 2014

Dear Janelle, Great to hear that you enjoyed our "home away from home" during your recent stay. We are very pleased that that your children "really, really enjoyed themselves" utilising our many free activities and facilities. Regarding access to our laundry facilities, this is the first time I have heard this raised so I will certainly monitor this in the future. Thank you for your great feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (844)
Traveller rating
Traveller type
Time of year
Language
  • More languages

559 - 565 of 844 reviews

Reviewed 20 January 2014

We recently went to Coconut Resort for a long weekend for my daughter's birthday, the extra teenage boys camped happily while my daughter had several friends stay in the cabin with us.
It was a safe and happy birthday weekend for all of us and the kids were all well entertained with the unbelievable facilities that Coconut resort offers.
We were all very happy and a successful and well priced birthday weekend was had by all!!!

Room Tip: great choices with cabins and very well priced especially If you are a big 4 member.
See more room tips
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Christine Brous... M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 28 January 2014

Dear Christine, Thank you for taking the time to submit your review. It is excellent to hear that both the girls and the boys were kept entertained by all of our facilities and "unbelievable" activities that we have on offer. We are very pleased that you all enjoyed a happy and successful long weekend for your daughters birthday.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

The kids loved the activities, pool and water park and we loved the friendly staff and surroundings, so much so we didn't leave it for the entire week. It is a well maintained park and would love to go there again.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank griffin1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 28 January 2014

Dear griffin1976, It is great to hear that your family thought it was "well worth the drive from Brisbane" to holiday with us at the Cairns Coconut Holiday Resort. That's a long road trip and we love the fact that you found that you didn't need to leave the resort for the entire week of your stay. We would love to see you back again when you next drive north.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

An amazing holiday, only made better by the excellent, polite and friendly staff at coconuts resort.
The kids had a great time, plenty of variety within the resort for them to do. And adult activities also.
Looking forward to visiting again soon :)

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Jamiestephenson4812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 28 January 2014

Hi Jamie, Thank you for submitting your review. We are wrapped that you had "an amazing holiday" here at Cairns Coconut Holiday Resort. It sounds like you all made the most of the many free activities that we have to offer. We certainly do hope that you will be able to return very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014 via mobile

Great fun for the kids, lots of activities to do on site.
Very well maintained accommodation and grounds, was very surprised!
We had a faulty washing machine when trying to wash clothes immediately contacted reception and had a new replacement machine as well as clothes washed and ironed for us by end of day.
Well worth the trip..

Stayed: January 2014
1  Thank balopa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 28 January 2014

Dear balopa, Thank you for taking the time to submit your review. It is excellent to hear that the children enjoyed many of our 26 free activities. Our maintenance and grounds staff do a great job of maintaining our 28 acres of grounds and over 100 Cabins, Villas and Condos. We hope you will be able to return at some time in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

Wonderfully friendly and helpful staff greet you at this brilliant resort. Clean, well maintained and extremely safe for children with loads for all to do. We stopped on a grassed powered site with our motorhome which was shady and flat and even though we were next to the roadside it was very peaceful at night. The main pool area is great with a hot and cold spa and a great undercover kids play pool. Even though it is situated quite a distance from the CBD, which seems to be the case with most Big4 sites, there is a courtesy bus which runs into town frequently. Definitely worth considering!

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank Dee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 28 January 2014

Dear Dee B, Thank you for your very positive review. It is great that you found our staff "friendly and helpful" as we do pride ourselves on our customer service. We do have a good number of guests make use of our courtesy coach service to the CBD or major shopping centres. The Sun Lagoon pool is definitely very popular with all of our visitors, good to hear that you liked it too.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014 via mobile

We booked for a week in a spa Villa. The rooms are kept so clean and are well thought out. The rooms may not be of a plush quality but they are very comfortable with everything you need to enjoy your stay. The villa had fox tv in both main room and main bedroom. Kids said the bunks were very comfy in their rooms too. We had a launderette and a barbecue are right next to us, with plenty of bins around.
The complex is fabulously clean and well kept/ maintained. It has a mix of lovely fauna with roads/ pathways fully sign posted with an 8 Kpm speed limit. The chalets are well laid out and dotted around great amenities.
Staff go above and beyond to help and are always smiling.
Amenities are great, we hired the crab bike ( great fun) with strict safety rules. Their are movies each night, tv room, fun mini golf and the pools are simply wonderful. The air pillows and water park were my kids and husband favourite (yes the husband tried everything lol)!!
This was our second visit and we will be back. Simple family fun

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank individuals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CCHRManagement, Manager at Ingenia Holidays Cairns Coconut, responded to this reviewResponded 28 January 2014

Dear Wirral, Thank you very much for the great review of your stay with us in a spa villa at Cairns Coconut Holiday Resort. It is indeed good to hear that your experience was everything that we attempt to deliver for our guests. Our grounds staff are very proud of the presentation of our 28 acres of landscaped tropical and rainforest gardens. It sounds as though you made good use of our many free activities and services. We are very impressed that your husband got into the jumping pillows and waterpark too! Well done to the whole family for taking on the Coconut Crab 7 seater bike adventure! We look forward to welcoming you back on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
4.1 mi away
Shangri-La Hotel, The Marina, Cairns
4.3 mi away
Reef Palms
Reef Palms
#3 of 64 in Cairns
608 reviews
3.8 mi away
Pullman Reef Hotel Casino
Show Prices
Show Prices
Show Prices
3.9 mi away
Hilton Cairns
Hilton Cairns
#7 of 64 in Cairns
2,282 reviews
3.8 mi away
Pullman Cairns International
4.0 mi away
DoubleTree by Hilton Hotel Cairns
Show Prices
Show Prices
Show Prices

Been to Ingenia Holidays Cairns Coconut? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ingenia Holidays Cairns Coconut

Address: 23-51 Anderson Road, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Cairns
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
#2 Best Value Hotel in Cairns
Price Range: £68 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ingenia Holidays Cairns Coconut 5*
Number of rooms: 117
Official Description (provided by the hotel):
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Odigeo, Hotels.com, TripOnline SA, Ebookers and getaroom.com so you can book your Ingenia Holidays Cairns Coconut reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing