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“Perfect location and great value for money!”

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Reef Gateway Apartments
Ranked #54 of 64 Hotels in Cairns
Gold Coast, Australia
Level Contributor
761 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 431 helpful votes
“Perfect location and great value for money!”
Reviewed 20 July 2013

After searching on line about 15 apartments, we settled on Reef Gateway, and were SO glad we did. First, the amenities: we rented an air-conditioned two-bedroom apartment, which had a spacious balcony (with a table and four chairs) looking through the trees to the swimming pool. Everything in the apartment was clean and all the cutlery and chinaware couldn't be faulted, likewise the beds. The location was superb: a very short stroll on the level Esplanade (note the warnings about crocodiles along the beach!) to the Cairns central business district, a great pub (the "Cock'n'Bull") diagonally opposite and serving unbelievably generous meal portions (we shared one meal between two), a mini-supermarket on the main street also diagonally opposite, and the huge, new Cairns Hospital directly opposite. Pam and Russ Elliott, the resident managers, could not have been more helpful and generous with their time, and were anxious to please. They succeeded! We'll be back again next year and wouldn't think of staying anywhere else.

Room Tip: Tip: go for the apartment we had (#6 or 7), on the first floor, rear building, but facing the pool a...
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  • Stayed June 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank mccorquinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Tamworth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2013

We stayed at the Reef Gateway last year in October and promised I would write a review. As the title says better late than never I guess and I'm finally doing it. At the time there was not many positive reviews about the apartments but from reading current reviews I am so glad this has changed. We have been visiting Cairns for the past 5yrs or so and have stayed in a few different places. The week or so we spent at the Reef Gateway was fantastic. I could not fault the apartments themselves or the friendly service from Tony. They are perfect for a family getaway without breaking the budget. We were in #6 I think from memory at the rear, one flight up. The apartments were roomy, modern and most importantly clean. Swimming pool kept our daughter amused every day. Maybe the only thing I could possibly fault was the water pressure. Not a big deal though. We are not heading to Cairns this year but will definitely be staying here next time. Like the old saying goes - when you're on a good thing stick to it!!!

  • Stayed October 2012, travelled with family
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Helpful?
1 Thank K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stanthorpe, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 May 2013

From the outset booking this apartment was a pleasure. The apartment was great and very affordable. We had one small child and a baby and the manager offered to pick up all our hired baby things to save us a delivery charge and to put away our groceries that we booked on line when they arrived. The apartment had everything you expect with managers that really care about their guests. If you are going to visit Cairns STAY here and you will be happy.

  • Stayed May 2013, travelled with family
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Helpful?
1 Thank Damo79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountsorrel, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2013

Arrived late but we were met with a friendly smile, given good information for local shops, restaurants and takeaways. The accommodation was very clean and tidy in fact it looked like the photo we saw on the internet. The air conditioning was a unit per room so you could have your bedroom cooler than the living area and good parking for the higher car. After we left we received an Email thanking us for leaving the accommodation as we found it, which was very nice.

  • Stayed February 2013, travelled with family
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Helpful?
2 Thank BobG57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReefGatewayApts, Manager at Reef Gateway Apartments, responded to this review, 22 March 2013
We very much thank you for your review. We try to make everyone's stay as comfortable as possible and we have no problem giving advice to the best of our knowledge or we will find out for you. We hope you had a safe trip home and have fond memories of Cairns. Garrie & Angie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 12 March 2013

I am currently staying here for leisure purposes, and would highly recommend it to anyone in Cairns. The rooms are fitted with air conditioning, laundry and kitchen. Upper level (level 3) are townhouses, and I have found this has been fantastic, as it provides that little bit of privacy. There is a nice BBQ and swimming pool in the garden area. A little out of town, but worth the 20 minute+ walk to catch the nice ocean breeze from the esplanade.

Room Tip: If you want privacy ask for the top level town housed styled-apartments. These in fact are slightly...
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  • Stayed March 2013, travelled solo
    • Value
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Helpful?
3 Thank SydneyAngel_83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReefGatewayApts, Manager at Reef Gateway Apartments, responded to this review, 13 March 2013
Hi Alicia, Thank you for your excellent review and we hope the remainder of your stay is as enjoyable. We also find the townhouse style apartments are popular because of the privacy aspect and also they tend to be quiter as well as being much larger than our other apartments. Hopefully we will see you again in the future. Thanks again....Garrie & Angie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burleigh Heads, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2013

I have stayed at the Reef Gateway Apartments on my last 3 trips to Cairns. The prices are very competitive, the units are spacious, the managers Garrie & Angie are welcoming and helpful and it's in a great location. The Cock & Bull is very close and has great value meals that are huge and the Esplanade is only a few minutes walk away.

I am a sales rep so just use it as a place to sleep but when I have a holiday in Cairns with my family we will be staying at the Reef Gateway Apartments.

Cheers,

Shane Ervin
CA Australia

Room Tip: The units on the top floor (3rd floor) are a townhouse style with the main bedroom upstairs and ther...
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  • Stayed February 2013, travelled on business
    • Value
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Helpful?
2 Thank knackers32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReefGatewayApts, Manager at Reef Gateway Apartments, responded to this review, 13 March 2013
Hi Shane, Thank you your review and it is always a please having you with us. Hopefully we will see you and your family next time. Stay safe! Garrie & Angie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 January 2013 via mobile

This had to be one of the kids favorite places. First we had two separate bedrooms with a kitchen, living room, and in suite laundry. Next we were right next to the pool which was great for the kids. They loved it! Biggest difference from a hotel is that we had to do our own dishes, but that was easy compared to the value. Two very enthusiastic thumbs up!!!

  • Stayed January 2013
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Dweebman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReefGatewayApts, Manager at Reef Gateway Apartments, responded to this review, 25 January 2013
Thank you for your comments and yes the apartments can be handy to the pool and BBQ area. The apartments contain everything you need and a more personal service than a hotel. Thank you again for choosing Reef Gateway Apartments. GArrie & Angie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Reef Gateway Apartments

Property: Reef Gateway Apartments
Address: 239 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
#29 Luxury Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:4 star — Reef Gateway Apartments 4*
Number of rooms: 23
Official Description (provided by the hotel):
We can offer you self-contained holiday accommodation in 1 or 2 bedroom apartments that contain everything that you want to make your holiday as enjoyable as possible. We are located an easy 15 minute walk from the centre of Cairns and the stunning Esplanade Lagoon, and just one block from the Esplanade. Your apartment can be a ground floor apartment with patio, a balcony apartment or a townhouse style apartment. For the person who likes to keep in contact with work and friends, we offer wireless internet in all apartments. All apartments are fully air-conditioned with ceiling fan in the lounge room. Included in each apartment is a full kitchen, laundry and a large lounge room with free Austar cable television. Relax by our floodlit salt water swimming pool complete with spa. The adjoining gas barbecue, surrounded by tropical plants, is in the pool area, and is set in the centre of the property far away from the sounds of traffic. We have an accredited Tour Desk, where we can assist you in the selection of the best tour for you. We do not have preferred operators, so our advice is unbiased and the service is free of charge. All major tour operators will pick you up from our front door and return you to your accommodation at the end of the day. Car hire can be arranged, and we will assist you with maps and advice to help you plan your self-drive excursions. Hire car pick up from the Airport can also be arranged. ... more   less 
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Also Known As:
Reef Gateway Apartments Cairns

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