I have stayed in many self-catering accommodation all over the world with my young family and have never had an experience like it! Firstly they tried to overcharge on the accommodation I booked over the internet, when we got there the manager got us to sign some piece of paper that allows him to charge for excess cleaning if required. When we departed the accom we left the apartment spotless in better condition than when we arrived. The manager mentioned something about a dirty BBQ (that was already dirty when we arrived). I offered to go back and clean it just to be polite, but he declined and said not to worry that he would not charge anything. Then he decided to charge an extra $55.00 on my credit card for excess cleaning without my consent. BE CAREFUL - I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!!!
- Official Description (provided by the hotel):
- We can offer you self-contained holiday accommodation in 1 or 2 bedroom apartments that contain everything that you want to make your holiday as enjoyable as possible. We are located an easy 15 minute walk from the centre of Cairns and the stunning Esplanade Lagoon, and just one block from the Esplanade. Your apartment can be a ground floor apartment with patio, a balcony apartment or a townhouse style apartment. For the person who likes to keep in contact with work and friends, we offer wireless internet in all apartments. All apartments are fully air-conditioned with ceiling fan in the lounge room. Included in each apartment is a full kitchen, laundry and a large lounge room with free Austar cable television. Relax by our floodlit salt water swimming pool complete with spa. The adjoining gas barbecue, surrounded by tropical plants, is in the pool area, and is set in the centre of the property far away from the sounds of traffic. We have an accredited Tour Desk, where we can assist you in the selection of the best tour for you. We do not have preferred operators, so our advice is unbiased and the service is free of charge. All major tour operators will pick you up from our front door and return you to your accommodation at the end of the day. Car hire can be arranged, and we will assist you with maps and advice to help you plan your self-drive excursions. Hire car pick up from the Airport can also be arranged. ... more less
- Reservation Options:
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- Also Known As:
- Reef Gateway Apartments Cairns