We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very noisy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Lakes Cairns Resort
Ranked #40 of 64 Hotels in Cairns
Cairns, Australia
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“very noisy”
Reviewed 21 October 2011

The place is very noisy at night and does not allow a good rest. The staff is arogant and not helpful in controling the noise

  • Stayed October 2011, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank Bernadette17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLakesManagement, Director of Sales at The Lakes Cairns Resort, responded to this review, 23 October 2011
Dear Traveller,

Thank you for providing your feedback. I would like to discuss your concerns in further detail, and if you could please send an email to sales@visionhotelsandresorts.com

I look forward to speaking with you soon.

Regards,


The Lakes Cairns Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

615 reviews from our community

Traveller rating
    252
    190
    90
    41
    42
See reviews for
274
134
7
10
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
cairns aust
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 October 2011

We have a young family, so The Lakes is a wonderful place to chill out. We usually stay in the 2brm deluxe apartments which are great value and heaps of room for the kids to run around in.
The pools are wonderful no matter what stage your child is at for swimming.They range in depths. There are bbq facilities and two restaurants available one with a take away option. Great if you want the night off!

  • Stayed January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tink07_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission Beach
Level 4 Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 October 2011

Stayed in a 1 bedroom fully self-contained apartment with all mod-con's & we loved it! The only drawback was a slightly too firm bed but other than that a great place to stay. The apartment was spacious & comfortable, and also had a furnished deck. The grounds are beautifully landscaped & well-maintained, & include 3 pools. The location, while not on the popular Cairns Esplanade, is handy to most attractions in Cairns including the trendy Edgehill suburb, the Botanical Gardens & the rest of the Cairns Cultural precinct. We're already planning a return visit!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MBTLC2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
91 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 October 2011

We spent 7 days at Lakes on their package which includes 3x day trips ( items on their website). Firstly, this is great value. The cost of the day trips alone if bought directly would be around $8-900 for a family of four. Surprisingly we enjoyed the croc farm the most. The sky rail is fantastic, but the town of Karanda I find more geared to international tourists. Green Island is average, and we were happy to get on the first boat back. My kids would rather spend a day at The Lakes pool!
Then plus's - great pools at Lakes, nice well maintained grounds, nice atmosphere, great value for families. Comfortable beds.
The downsides - too far from town. The rooms are very tired. Clearly when you are on a "package" you get the worst apartment. We had a ground floor with a huge, unusable deck because all the ceramic tiles were lifted and broken into shards- quite dangerous without shoes. It also backed onto a large wetland area with ponds that was home to some enormous mozzies. You couldn't go outside from dusk without getting eaten alive. This was not the case at other areas in the resort. The TV in the apartment was the size of a shoebox - quite surprising in the days of cheap flatscreens. There was also no service for the week so the towels and general cleanliness of the apartment was pretty average by the end of the stay, particularly given there is a "no cleaning" rule in our family when on holidays.

Fortunately we were heading to Palm Cove for 5 days in a 5 star following our stay. There was a massive difference in the quality of the two resorts. Nonetheless for families on a budget The Lakes is an option that will satisfy.

Worth considering, but do your research.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LizM26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 September 2011

We had a good stay, but it had a lot to do with the fact that our apartment was not on the swimmingpools. It was in Dalrymple block facing the road. The aparments are not sound proof and the sounds from the people enjoying the pools from day break to late night would have driven me nuts. We did hear the diners chatting as they were walking back after having meals at the restaurant, cars coming and going and car doors slamming, it carried on quite late and we eventually closed the windows and turned on the fans.
The restaurant is exceptionally good - best pizza I've had in a long time.
There is only one pool that does not have icy cold water in and the kids enjoyed it very much - the others were just too cold for a long swim/play.
If you need city shuttles, they go on the hour and the airport shuttle is free if you stay more than 3 days (it was at the time we were staying there - it may pay to contact them to find out). The airport shuttles have to be pre-booked at least 48 hours in advance. Go down to reception in person as I called the concierge/reception desk 3 times in 1/2 hour time span (from 8:30-9:00am) and only got them once.
Parking is free and they give you a swipe card for the entrance gate when you give them the rego of the car.
Our apartment needed a good scrub down of the walls and doors - dirty marks that seem to have come from years of no washing ... The cutlery/crockery and linen were clean.
We could request clean towels, but only put the face washers we needed changed in the bath as we only stayed 4 days and the bath towels were fine to be used for 4 days.
Take your own shampoo if you have dry hair, their shampoo dried my hair out so much, I had to get hydrating shampoo after 2 days ... it felt like straw.
Overall we had a good stay, but I will rather try another place next time than go back there.

Room Tip: Away from the pools if you like some quiet time ... Not all blocks have lifts - if you require a li...
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarinJapie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2011

I recently stayed at The lakes resort cairns just last week and had a very terrible experience. We travelled their on a living social voucher which included a 3 night stay in a 1 bedroom apartment, 3 rounds of golf at paradise palms as well as a pass to mini golf and adventure park at paradise palms all for $399 but valued at $1065. Check in was at 2pm and we arrived at 11am to check in our bags. We were told we would receive a call once the room was ready. We did not receive any calls so we went there at 2:30 and found our bags were still at reception. They sent us up to our room without Any assisstance or tour of The resort and mind you our room was at the end of the resort. We waited till 3:30 for our bags and eventually had to call reception again to have sent up. During the second day of our stay, we called reception to request some housekeeping to change our bins, sheets and bring us fresh towels and we where told "you are here On a budget rate that does not include basic housekeeping or even fresh towels and that housekeeping could be provided at an extra charge". This was very disappointing as I have stayed at many hotels and have always received daily housekeeping. I paid $399 for the stay believing that the rrp is $1065. I further went onto their website and discovered that the same room I stayed in Is normally $139 p/night. To top it all off, we never received our 3 rounds of golf or any passes to paradise palms adventure park and mini golf. Overall very disappointed. Would not recommend.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Yogy2488
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLakesManagement, Manager at The Lakes Cairns Resort, responded to this review, 22 September 2011
Dear Traveller,

Thank you for providing feedback on your recent stay. We do at times offer reduced price packages and due to their sharpness, often dont include a housekeeping service. This is made clear in the offer details.

I would like to discuss your service issues in further detail. If you wish to do this could you please send an email to sales@visionhotelsandresorts.com with your preferred contact details.

Regards,


The Lakes Cairns Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2011

We had a spacious and fully equiped ground floor 2-bedroom apartment. Location is about 15-30 mins walk from Cairns along the picturesque esplanade. If u have young kids, play at Muddys playground and explore nearby Botanical gardens.
Swimming pools were awesome and plentiful. The kids loved the sand pit on the poolside.
Staff were helpful.
Only downside was the over-powering and lingering smell from the floor cleaner they use to keep the insects out.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank JenManGriff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
1.8 mi away
Novotel Cairns Oasis Resort
0.7 mi away
Reef Palms
Reef Palms
#3 of 64 in Cairns
592 reviews
4.6 mi away
Cairns Coconut Holiday Resort
Show Prices
Show Prices
Show Prices
2.2 mi away
Shangri-La Hotel, The Marina, Cairns
0.6 mi away
Cairns Sheridan Hotel
Cairns Sheridan Hotel
#17 of 64 in Cairns
341 reviews
2.3 mi away
Pullman Cairns International
Show Prices
Show Prices
Show Prices

Been to The Lakes Cairns Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Lakes Cairns Resort

Property: The Lakes Cairns Resort
Address: 2 Greenslopes St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Lakes Cairns Resort 3.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, TripOnline SA, HotelQuickly and Cancelon so you can book your The Lakes Cairns Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Lakes Cairns Hotel Cairns
The Lakes Cairns Resort And Spa
Lakes Resort Cairns
Lakes Hotel Cairns

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing