A colleague and I stayed at this 'resort' for a week in November 2011 on a working trip. There is no lift, so we were on the 3rd floor and had to carry our bags up 3 flights of stairs. The temperature was high 30's and the air-conditioning in the lounge room did not work. We called reception, who came and told us it was working.... we called everyday and they really did not care, did not move us and told us repeatedly that it was working. The towel rack fell off the wall, the toilet did not flush correctly, some schoolies had stayed the week before so they had turned off the gas, and not turned it back on so we could not cook ... the TV remote did not work. When we checked out, they did not even say sorry, try to explain or take any responsibility for the fact it would have been 38-40 in our room overnight.
I would not recommend this to anyone.
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- Also Known As:
- The Lakes Cairns Hotel Cairns
- The Lakes Cairns Resort And Spa
- Lakes Resort Cairns
- Lakes Hotel Cairns