We stayed as a family of 6 people - parents, 2 children, and grandparents in June for 10 nights.
We had Room 801 on the ground floor right buy a lovely pool. The apartment was a bit tired and smelled a bit musty when we first arrived.
The complex is made up of permanent residents and holiday lets and I believe some are newer than others. Undercover parking was useful but one resident was very impatient with other people when getting in and out of the garage.
The WI-fi was practically non-existent and although I purchased a $7 card for 3 hours I could not get online and even the receptionist tried for me and she was unable to connect me so I had my money back. I managed to get on for free twice during our stay (somehow) but this was only by sitting in the reception area where there were others doing the same thing as this was the only place where it was possible to connect.
The complex is out of town but this is not a problem as we had a hired car - there is also a shuttle bus.
Our main complaint is the bites that we obtained on our bodies. It was the adults that suffered quite badly. It is not mosquito 'season' and we didn't see any. We were told that there were a lot of very small insects and management could do nothing. We are fairly sure from the position of the bites that it was bed bugs obtained from the two double bedrooms especially as the children who were in the twin bedded room did not have them.The bites were on our elbows/arms on people who slept on their sides and across the backs of 2 people who slept on their backs.
I would suggest anyone booking this accommodation in the future to stay in the newer accommodation. We booked here as my son, who lives in Australia, has used it before and had no trouble so it may be that the apartment we had has not been used for some time.
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- Also Known As:
- The Lakes Cairns Resort And Spa
- The Lakes Cairns Hotel Cairns
- Lakes Resort Cairns
- Lakes Hotel Cairns