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Nomads Cairns Backpackers and Serpent Bar
Ranked #34 of 83 Speciality Lodging in Cairns
Reviewed 16 October 2012

If you want cheap digs, and you don't mind climbing stairs with your luggage, tiny rooms, and lack of amenities, then this place is for you. If you're over thirty, and accustomed to a little more for your lodging dollar, then it isn't. What I minded most was that the advertised 'breakfast" was instant coffee and two slices (no seconds!) of toast.

  • Stayed: October 2012, travelled on business
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Thank mwhitespn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this reviewResponded 4 December 2012

Hello and thanks for your review - we do offer free toast, tea and coffee each morning for everyone and this is why it is limited - as we found before people would take whole loaves and also use it for their sandwiches for lunch! Not saying that everyone would do this but as it is a free service we do have to limit what we offer so that we can keep offering super cheap room rates for the budget traveller. We certainly are not a luxury hotel and we are priced to reflect that - we want to offer clean and comfortable accommodation with great amenities (huge pool, beach volleyball court, Serpent Bar and Bistro serving great lunch and dinner daily, convenience store onsite, internet room, TV lounge and free daily activities) and we also want to keep our costs down for the budget conscious traveller. Saying that we do offer a range of hotel style rooms which may have more suited your style - these all have aircon, private ensuite shower and toilet, complimentary tea and coffee making facilities, fridge and TVs. We wish you all the best for the rest of your travels.

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Reviewed 16 October 2012

We loved our stay here.. Staff are very friendly, other backpackers are very friendly, everybody is very friendly! We made loads of friends in the first couple of days, one of which is travelling the rest of Australia with us! We are definitely coming back next year :) everything is excellently organised and Bryony the manager is really Nice and very hospitable.. Thanks Nomads :)

  • Stayed: October 2012, travelled with friends
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Thank Georgekrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this reviewResponded 4 December 2012

Hello and thanks for your review - we can't wait to see you again next year! Enjoy your travels.

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Reviewed 25 September 2012

We could not sleep all night, as there were people screaming and laughing in the main area in the middle of the night. For the $ they ask, I would find better place next time.

To turn air-conditioner on you need to talk to someone at the reception, but it was closed by the time we got back to the room, so it was rather hot night.

  • Stayed: September 2012, travelled as a couple
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Thank Eugen_Kozynin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this reviewResponded 4 December 2012

Hello and thanks for your review - we are sorry that the guests were noisy the night you stayed - as we are mainly a backpackers we do attract younger guests who quite often like to party! We do hire a night warden and bus driver who is there to control noise and also to help guests after reception is closed - he can be contacted all night on the hostel phone to turn aircons on or off or to assist guests in any requirments - we are sorry you were not aware of this. Enjoy the rest of your travels.

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Reviewed 25 September 2012

When i booked this footy trip chose nomads serpant cairns because of the cheap accomodation, when we arrived the look on all the boys faces including mine said it all, this was tenfold morethan we had expected, friendly staff, bar by the pool cheap and great tasting meals and not to mention a beach volleyball court. We had originally planned to drink at pubs each day but the facilities here allowed us to stick together and have a great time. Their friendly staff also organised tours etc for us, including fishing trips and diving at the great barrier reef. Some of the blokes on this trip have been on over 20 footy trips and have said this is the best yet! So football trip organisers, make this your next destination. Cheers Nomads Serpant Cairns, Brad Johnson , Nangiloc Football Club

  • Stayed: September 2012
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Thank Nangiloc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this reviewResponded 4 December 2012

Hello and thanks for the review - we think you and your team are fantastic too and can't wait to see you all again next year! Good luck for next season.

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Reviewed 18 September 2012

What can i say apart from one staff member these are the rudest most miserable people i have seen in a customer service role. Me and my boyfriend had a reservation, got to the desk gave our name and stood in silence why some american or canadian girl checked us in with no explanation as to what she was doing. A second (northern english) girl came along to help out, more depressed than her and with a stinking attitude. Life can't be that bad, can it????
The room was joke. Broken Air con and a dodgy light switch. We had to use a stick to turn the light on. Also this place is right near the airport so the planes fly low are this area. Saying that they did free breakfast and a good pub quiz ran by some english dude who was actually friendly chatty and happy.
Stayed in Nomads before in New Zealand and forgot that this is also a place for very young backpackers.

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  • Stayed: September 2012, travelled as a couple
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1  Thank bionicallah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this reviewResponded 19 September 2012

Hello - thanks for taking the time to leave us a review - when I first saw it I was stoked that the title was 'typical Nomads' as Nomads hostels are renowned for being the best in the world! If you read our other reviews 95% of people are happy with the resort - I am sorry that this was not the case for you. We have lots of new staff training at the moment so I do apologise that you felt our customer service was not A1. I am a little confused as to whether it was this hostel you stayed at though as we have no Americans or Canadians working here and the lad who does the quiz in our bar is as Aussie as they come.
If there were problems with the room did you report this to reception? I can find no record of any complaints of broken lights or aircon. We have a full time maintenance man to tackle any issues and make sure that the place is ship shape.
We also cater for all ages - currently we have families with kids staying and octogenarians - as well as lots of young backpackers. Due to our location and facilities we offer a fun, clean and friendly environment to suit lots of different tastes. Sorry again that you were not happy and we wish you all the best for the rest of your travels.

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Reviewed 18 September 2012

we had a really great stay - ended up staying for 2 weeks as it was a perfect base for the area.- staff perfect and they helped arrange all our excursions at the cheapest prices around. clean and friendly with good food in relaxed bar area- great lifts into town. loved it

  • Stayed: August 2012, travelled with family
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Thank Kathie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this reviewResponded 19 September 2012

Hiya and thanks for the lovely review - please come back and see us again soon!!

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Reviewed 18 September 2012

This place is awesome to say the least. Went to Nomads for an End of Season Soccer Trip. Staff were friendly and very willing to accommodate for our large group with drink specials and advice on places to go to eat & drink. Very relaxed mood with great outdoor facilities in beach vollyball, pool & ping pong tables. This place has its own bar with very good drink & meal prices. Rooms and communal bathrooms were exceptionally clean & shuttle services offered every hour to transport the 5 min ride. Overall a great experience & can't wait till next September to get back to the Nomads Serpent backpackers for another long weekend.

  • Stayed: September 2012, travelled with friends
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Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BryonySumner, General Manager at Nomads Cairns Backpackers and Serpent Bar, responded to this reviewResponded 19 September 2012

Hiya - thanks so much for the review we loved having you boys stay here and you were true gents! Good luck with next season and we can't wait to see you for next year's celebrations.

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Additional Information about Nomads Cairns Backpackers and Serpent Bar

Address: 341 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 83 Speciality Lodging in Cairns
Price Range: £20 - £37 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Nomads Cairns Backpackers and Serpent Bar 2*
Number of rooms: 20
Official Description (provided by the hotel):
Nomads Cairns backpackers resort is a 4 ½ star AAA rated budget accommodation with resort style facilities and onsite Serpent Bar, and has been designed to provide you with a great night's sleep. Located only minutes away from the Cairns Esplanade, gateway to the Great Barrier Reef, it includes everything you need to enjoy Tropical North Queensland in style. ... more   less 
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Also Known As:
Nomads Serpent Cairns Hotel Cairns

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