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“Wonderful staff”

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Cairns Queenslander Hotel and Apartments
Ranked #28 of 64 Hotels in Cairns
Albany, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Wonderful staff”
5 of 5 bubbles Reviewed 9 July 2014

I had arrived after a red eye flight from Perth and the receptionist immediately called the cleaning crew to make up my room so I could freshen up. I was given information on local attractions and I couldn't have asked for friendlier staff. The room was clean and spacious, no complaints at all!

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank moetfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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297 reviews from our community

Traveller rating
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    30
    15
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Just stayed for 3 nights and it was lovely. We got upgraded to a 1 bedroom, allowed to check in early and the reception staff were very friendly. Even though we were at the front of the complex, it was very quiet and the beds were comfortable. The room was cleaned each day and the rainwater shower was awesome. Would totally recommend.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 June 2014

Stayed here back in July 2013 for 10 nights, reception staff were very helpful and went out of there way to book us many activities. We ate dinner in the restaurant every night and were looked after extremely well with excellent food. The room was clean and well kept but I do advise to keep your doors locked at night as the people above us were broken into one night. We did have a couple of noisy nights with people running around and banging doors but I reported this to reception and it soon ceased. I did want to stay there for our next trip but unfortunately they were not able to accommodate us this year. All in all it is a great hotel and would recommend it to anyone planning a trip to Cairns.

Room Tip: We stayed in the rooms facing Digger street, nice and quiet.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 8 June 2014 via mobile

Stayed here for a week and found to be clean and comfortable. Our room is obviously one of the last to be renovated. Location is not too far from cdb and is quiet. Access to hotel so good and staff are quite friendly and helpful.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Bradk27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 May 2014

We have just returned from a 9 day trip and had a great time staying at the Cairns Queenslander. It was afordable, i block from beach esplanade and we had the lovely clean pool to ourselves on many occasions. Our room was serviced daily ( we did not expect this for the price) with a washing machine and dryer. Sitting on the balcony was perfect and only a $10.00 taxi into city. Car parking for hire car and friendly service always.

Room Tip: pay a little extra for refurbished rooms over looking the pool. Top floor for views.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 416Janice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
203 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

Stayed here for four nights, we had a large room including a settee and dresser. Large shower room. Shame that there was no free Wifi.
Had breakfast at the hotel on four mornings, good selection of food and the hot food was cooked to order which was a welcome change. Very well run kitchen by a very hard working team.
Hotel very close to the seafront and a pleasant 20 minute stroll into the vibrant city of Cairns.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marrowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cessnock, Australia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

I wouldn't hesitate to recommend this place. If you want five star, go somewhere else and pay for it. This was immaculately clean, adequately furnished and quite comfortable. It is a good 20 minute walk into town but you can clearly see this on any map. If you choose not to walk, you can hire a car, walk about three minutes to the bus stop ($3.90 one way) or jump in a cab for about $10.

The air conditioning and ceiling fans worked well, the shower was hot and the bed was comfy. I was able to arrange tours and was picked up and dropped off at the front door. There was a grocery store, bottle shop and various take away outlets within an easy 3-4 minute walk and the apartments are located one street from the Esplanade. I swam in one of the two pools and it was sparkling clean.

I enjoyed dinner in the restaurant on three occasions and found the food to be more than acceptable, if a little expensive. The convenience was worth the price. The waitress was friendly and after the first night she remembered my drink order.

There were a couple of tiny, little issues. The apartment is under the flight path, but this didn't bother me at all. I had no intentions of cooking meals, but there was no stove/oven- only a small microwave. If you're travelling with your family and want to be able to cook, check this prior to booking.

Other than that, go for it! If I ever return to Cairns I would be more than happy to stay here.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tlb1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cairns Queenslander Hotel and Apartments

Property: Cairns Queenslander Hotel and Apartments
Address: 267 Lake St | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cairns Queenslander Hotel and Apartments 4*
Number of rooms: 111
Official Description (provided by the hotel):
The Cairns Queenslander is one of Cairns most popular accommodation & restaurant properties and is your ideal comfortable base from which to discover the surrounding natural beauty of the Great Barrier Reef and World Heritage Rainforest. Property location is ideally situated within easy walking distance to the Cairns Esplanade waterfront, numerous restaurants, convenience shopping and for our corporate clientele close to Cairns Central Business District. Conveniently divided into two separate buildings, you're offered a superb choice of accommodation options. The east wing provides AAA rated 4 Stars (DELUXE) modern contemporary designed hotel rooms, one & two bedroom serviced apartments. Separated by undercover walkway is our west wing AAA rated 3.5 Stars (STANDARD) traditional Queenslander style suites & family two bedroom serviced apartments. All guest rooms are styled for comfort and your convenience; include air-conditioning, ceiling fans, refrigerators, flat-panel TV, FREE Wi-Fi access and your very own private balcony where you can sit out and enjoy Cairns tropical climate. We also certainly take your health and wellbeing seriously; bedroom mattresses and pillows prior to your arrival have been naturally sanitized using the 'Sleep Easy' revolutionary cleaning system. Property features include two swimming pools, 24 hours manned reception, on-site car parking and Cairns favourite char-grill restaurant (Steak on Lake) open daily for breakfast & dinner. Excellent location: the Cairns Queenslander is ideally situated only a short stroll to the North Esplanade parklands, from there you can enjoy a pleasurable walk along the Esplanade walking track (enormous variety of native birdlife, including wild pelicans & lorikeets can be seen daily) towards the lagoon swimming pool and heart of the city. Our friendly staff look forward to welcoming you. Enjoy Your Stay! ... more   less 
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Also Known As:
Cairns Queenslander Apartments Hotel Cairns
Queenslander Hotel Cairns
Cairns Queenslander Hotel

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