Although Cairns City Backpackers has a decent location in relation to Cairns city central, there was not much else that was positive about staying there. The kitchen and bathrooms were dirty even though we coughed up extra cash to stay in a private room. Not to mention there were ants crawling all over our room. With a broken fan and broken ac unit we were still excited about the free wifi, but unfortunately it was so dismal I couldn't use a single app what so ever on my phone. When WhatsApp and Viber are my only means of communication on my phone this does not sit so well with me. After an ant filled night of sleep, my girlfriend and I decided we would sacrifice 2 nights worth of money to have the other 3 nights refunded as listed and explained on their website's refund policy, but when we proceeded downstairs we were refused a refund due to the fact we had a private room. When your traveling around with minimal money 100 plus dollars goes a long ways and it really dampers your mood and restricts other travel opportunities when it is not refunded after terribly poor kitchen, bathroom, and bedroom standards. I've stayed at much nicer hostels at a much better rate shared with 10 plus other people. Their 'private rooms' are a joke. Don't waste your money
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