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“You get what you pay for, wet weather did not help”

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Njoy! Travellers Resort
Ranked #11 of 85 Speciality Lodging in Cairns
Certificate of Excellence
Sidmouth, United Kingdom
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“You get what you pay for, wet weather did not help”
Reviewed 31 March 2011

Bed clean and linen clean, floor left a lot to be desired, humid conditions didnt help as nothing could get dry. Shower vile! you had to be desperate to go in, I had double on suite so paid a lot more than bunks. Had a fridge which worked, TV did not. Beetles and crawley things came up the large drain in the middle of the bathroom are, so covered it with waste paper bin. Bathroom are floor filthy. Manager, very professional, but you felt you had better not complain. Nearly died on barrier reef with a storm, saw no fish but she did not offer money back. Too scared to ask. Minibus service excellent and drivers were super, friendly and helpful.

Room Tip: Minibus to town good, only stay 1 night
See more room tips
  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sidmothian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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337 reviews from our community

Traveller rating
    152
    108
    52
    13
    12
See reviews for
6
75
124
4
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
San Jose, California
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 14 October 2010

My husband and I traveled to Cairns to do a Liveaboard diving trip in the Great Barrier Reef. The main reason why I picked this hostel was because they offer free luggage storage for those days you are away at the liveaboard. Since we were traveling for a month, our luggage would have exceeded the capacity of the boat. That was why we chose Njoy, and overall, we find it to be an average hostel with great inclusions.

We stayed in a double ensuite room. On the first night, our A/C did not work. Given how hot it gets in Cairns, that was unacceptable as we both couldn't sleep. When we returned from our liveaboard trip, we got moved to another ensuite room with functioning A/C and that made all the difference. The room is very basic: full size bed, small fridge, countertop, and A/C. The closet is a small nook inside the bathrooms and they did not supply hangers. Bathroom looks very aluminum and seemed clean for the most part. This was one of the best priced hostel at $60AUD so I am not going to complain.

The overall atmosphere of Njoy seemed quite pleasant. Its layout invited travelers to mingle and get to know each other. The large courtyard allowed for groups to eat, mingle, watch movies, and use the barbie (BBQ grill). Every night, they show a fairly new movie in the courtyard and they list it in advance for you to plan ahead. Inside the lobby area, there is a ping pong table, the kitchen, and many couches. There is also a computer terminal with 4 computers for you to use, as long as you purchase the internet cards. We didn't take advantage of the lagoon style pool but we did walk above it on our way to our room everyday. It is a nice pool and had we had more time to spend at the hostel, we would love to take a swim in it.

In terms of location, this hostel is about a 15 minute walk into the heart of Cairns. In some ways, I'm glad it's far from the craziness of the hostel crowds in downtown. That way I could count on a good night sleep! If you don't want to walk, NJoy offers drop off and pick up from town center almost once every hour during the day. We actually walked into town and then tried to look for the bus stop. Since they stop at a 4 way parking lot, it's hard to predict where they will be, and so we missed the bus on our first night. Another time there were so many people from NJoy that they had to make 2 runs, and we were the ones on the 2nd run. If you do plan on riding back with the van, you need to make sure you wait there at the actual pick up point at least 5 minutes prior. There is a gas station next door with basic foods so you can always stock up on essentials if needed.


Some other neat amenities that we took advantage of:
- free airport pick up and drop off for most part of the day (our flight left Cairns at 5am in the morning so they arranged for a shuttle)
- free luggage storage
- 1 free dinner at the Woolshed (but please keep in mind this is a bowl of spaghetti with either white or red sauce)

Please note that Zanzibar, the restaurant they feature on the Njoy website, is now closed.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2010

Big enough hostel, friendly staff, nice rooms, big pool and it was nice to have a few beers in the evening and meet other people.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oz2UK2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton Abbot, United Kingdom
Level Contributor
78 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 28 July 2010

I stayed at this hostel on a recommendation from an Oz Experience bus driver.

This hostel was a little further away from the centre than other hostels such as Gilligans, however, their free shuttle service to and from town that seems to run allllll day is fantastic!!!

The hostel is extremely cheap, infact the cheapest i found. They are a small run business, and they have 4 bed dorms which is a nice touch!

Bathrooms are clean and large with extras such as soap etc.

The reception team were extremely helpful, friendly, knowledgable & approachable. The kitchen was the right size for the amount of guests, and the ovens were a great extra that you dont normally get!!

Free tea & coffee and milk are provided which you dont get at bigger resports!

This really was a great place, and dont let the location put you off if you are thinking about booking......also if you think its going to be quiet and boring compared too somewhere such as Gilligans, dont let this put you off.....i went to visit friendly who stayed at Gilligans and they paid a fortune for an 8 bed dorm, and they were not able to sleep at parties went on every night in the club downstairs until 5am....they wished they had stayed at NJoy with us!!

Seriously, dont think twice about booking NJoy, you will like it!!!!

  • Stayed July 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 May 2010

Location: Located along on of the main roads, pretty busy. Walking distance to the nicer parts of the centre, but not in the middle of it. We found the location to be OK, very close to the airport (which is probably why they offer free shuttle)

Rooms: Sort of feels like a prison cell, very basic. The size of the rooms are fine though, not crammed at all. Refrigerator, TV and a sink in the room.

Bathrooms: Shared bathrooms on each floor, they were perfectly OK. Nice hot showers.

Staff: Some were a bit rude, but we didn't really deal with them that much. Not an issue really.

They have a common kitchen area, which was OK, but not the cleanest place. Also, it's pretty much outside, so birds were flying in and out. Also we were bitten by tons of mosquitoes while eating.

Wouldn't mind staying there again for a couple of nights, but if you want a cosy place to hang out I wouldn't choose this hostel.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SisselSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 March 2010

I needed a hostel for xmas and new year and Njoy was the cheapest although when I turned up they try to charge me the holiday rates despite booking the room back in July luckily I got it for the original amount.

Rooms are ok, but they are not cleaned regularly - I was there 9 days and the basin area and bin were never emptoed despite other people in the room coming and going. They kept putting only German speaking people in my room which meant I felt pretty alone, I didnt find the guests at the hostel that friendly but that might be Cairns in general (in my opinion the worst city in Australia!)

Kitchen is not very clean and not much space for food especially as people kept sticking all their goon cartons and packs of 24 beer bottles in there!

Staff were ok, Nathan was quite friendly but the girl working there wasnt! The icing on the cake was when they said I could not have my free airport shuttle on news years day (they only told me the day before despite knowing before I arrived on the 23rd) as they would all be hungover so i had to book with another company - I only went back to Njoy for the free shuttle wish I had gone somewhere else - they were running it xmas day so why not new year day!

  • Stayed December 2009, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank junkospud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2010

If you are looking for a place to sleep at an affordable price, try NJoy! It's located within walking distance to Cairns Central, car rentals, and so on. If you are there during summer, watch out as the air-cond (in our room) wasn't really working.

Stayed December 2009, travelled with friends
Helpful?
Thank Yooqie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Njoy! Travellers Resort

Property: Njoy! Travellers Resort
Address: 141 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Inn The Tropics)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 85 Speciality Lodging in Cairns
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Njoy! Travellers Resort 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
From the moment you arrive in Cairns our smiling staff are here to make sure your Australian trip is the best it can be. From free WIFI, free airport pick up and drop-off to shouting you a free dinner in town, our Njoy! Crew are here for you!We also offer a free tour booking service so you can easily explore the worlds oldest rainforest, snorkel the famous Great Barrier Reef or take a bungy jump over cascading waterways. Complimentary tour pick-ups and drop-offs right from our front door make it all too easy.When you want to just chill, Njoy! Is your home-away-from-home. Lounge around our lush lagoon-style pool, refresh with a drink in our palm-fringed sunny outdoor area or take on fellow travelers at a game of pool. We also have a free movie every night!You'll never go hungry with us either, every night we shout you a free discount meal card at the Woolshed pub, a legendary backpacker bar. For do-it-yourself meals, our fully equipped kitchen or outdoor BBQ area are there for you to use.Check in at Njoy! And you'll sleep sound in air-conditioned dorm rooms with 24 hour WiFi, some equipped with your own fridge, sink, and ensuite. We even make your bed for you on your first night! Some of our private ensuite rooms also have their own television and tea and coffee making facilities.Come and Njoy! Cairns brightest backpackers!Live, laugh and relax! NJOY! ... more   less 
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