Whatever you do - do not stay here. I have never encountered (I backpack and have seen a lot) such a dump. Not only is the place a dump but no one cares who works there. The front desk staff are very open to tell you how much they hate working there, that the boss and owner do not care so why should they care. We were sent to 3 rooms before we found a room that had been cleaned as each time they room was not made up. The room we finally got was noisy, everything was broken, the mini fridge was discusting - not sure what was growing in it plus had broken glass in it, etc. We eneded up checking out and going across to Global Backpackers which was not only cheaper but 300% cleaner and quieter. While at Hides we asked for a wake up call as we were going out on the reef that morning and they did not even give us our wake up call. When we mentioned it at the desk it was....oh well - not sure why you did not get one. Tell the manager when he comes in at 8 am - knowing that we would not be there to tell the manager as we were on our way out to the reef that day.
I booked this hotel through Air Canada's hotel website and I also complained to Air Canada about it but they do not want to do anything about it so this is why I am writing this review as I have never gone online to post a review before. Do yourself a favor - do not stay here!
- Official Description (provided by the hotel):
- Hides Hotel Cairns offers affordable accommodation right in the heart of Cairns. It is surrounded by restaurants, pubs and shops and is only a short walk to the Casino, Reef Fleet Terminal, Esplanade Lagoon Pool, Cairns Central Shopping Centre and Kuranda Railway Station. With the convenience of public transport 100 metres from reception and a tour desk to book all your tours that will collect you from our Hotel, you will be able to enjoy the Great Barrier Reef, Daintree Rainforest, Kuranda Village and all of what Tropical North Queensland has to offer. Hides Hotel Cairns is a preferred and recommended leisure property for the tourist, corporate, family and large groups visiting Tropical North Queensland. It offers both the comfort and convenience of a modern, large and comfortable hotel or the nostalgic charm and grace of budget heritage rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Expedia and Odigeo so you can book your Hides Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Crocodile Hides